Judy Lambeth
Hoffman Estates,IL
Summary
Dynamic professional with a proven track record at Dollar Tree and extensive experience in account maintenance and problem-solving. Excelled in roles requiring adaptability and accountability, significantly enhancing operational efficiency. Skilled in troubleshooting and a team-oriented self-starter, adept at driving results and improving customer satisfaction.
Overview
30
30
years of professional experience
Work History
Cashier
Dollar Tree
12.2023 - Current
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Used suggestive selling techniques to promote add-on sales.
- Stocked shelves with merchandise when needed.
Cash Applications
Kuriyama of America
06.2022 - 12.2022
- Applied daily ACH/Wire, Lockbox and credit card payments to customer’s invoices using JDE
- Conducted regular audits of the cash applications process to identify areas where improvements could be made.
- Provided support for audits related to cash applications processes.
- Managed accounts receivable, including aging reports, denials management, collections activities, cash applications.
Accounts Receivable/Credit Collections/File Maintenance
MC Machinery Systems
Elk Grove Village, USA
05.2017 - 12.2021
- Responded promptly to customer requests regarding account maintenance or service inquiries.
- Maintained accurate records of all client interactions in a timely manner.
- Generated detailed reports outlining current status of each client's account balance and activity level.
- Researched and resolved customer inquiries related to account maintenance issues.
Office Administrator
ADVOTEK
Westmont, USA
09.2006 - 12.2016
- Analyzed business performance data and forecasted business results for upper management.
- Delegated work to staff, setting priorities and goals.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Maintained customer confidence and protected operations by keeping information confidential.
- Automated office operations by managing client correspondence and data communications.
Billing Clerk / Collections / Sales Support / Customer Service / Administrative
LIBERTY GROUP PUBLISHING
Downers Grove, USA
02.1995 - 05.2006
- Coordinate a wide range of billing procedures that included billing questions, Commercial Printing accounts billing, customer contact, and aging reports processing.
- Advised executives and sales managers on monthly progress with collection work.
- Partnered with sales reps to keep account information current and accurate, while assisting them and sales managers with system issues and policy questions regarding advertising, billing, and accounts.
- Key developer of personnel who trained staff on the use of various Mactive programs, including Ad Booker, Customer Manager, and Contract Manager, in addition to aiding department managers with preferred policy input and creating training packets for employees.
- Assisted Accounts Receivable personnel in applying payments and preparing daily bank deposits.
- Administered mailroom equipment and maintained office equipment to aid the company in saving money with service calls.
- Collaborated with the Production Department to diagram two weekly publications.
Education
Associate in Applied Science -
College of DuPage
Glen Ellyn, ILSkills
- Troubleshooting
- Account maintenance
- Accountability
- Problem solving
- Adaptability
- Team player
- Self starter
Timeline
Cashier
Dollar Tree
12.2023 - Current
Cash Applications
Kuriyama of America
06.2022 - 12.2022
Accounts Receivable/Credit Collections/File Maintenance
MC Machinery Systems
05.2017 - 12.2021
Office Administrator
ADVOTEK
09.2006 - 12.2016
Billing Clerk / Collections / Sales Support / Customer Service / Administrative
LIBERTY GROUP PUBLISHING
02.1995 - 05.2006
Associate in Applied Science -
College of DuPage
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