JUDY L BALSER
Herriman,UT
Summary
Professional with focus on onboarding processes, known for driving efficiencies and enhancing employee integration. Adept at fostering team collaboration and adapting to changing needs to achieve results. Skilled in communication, training, and systems management, ensuring seamless transitions and strong team support. Respected for reliability and results-driven approach.
Overview
5
5
years of professional experience
Work History
High School Assessment Facilitator
Cyprus High School
Magna, UT
08.2023 - Current
- Communicate effectively and promote good public relations with students, parents, and other school stakeholders.
- Plan, organize and implement state and Federal testing on a large scale to effectively provide a safe and secure testing environment for students and faculty.
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Maintain current certifications for state and federal testing.
- Provide technical assistance during testing to make certain all faculty feel comfortable and supportive.
- Deliver high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Identified areas in need of improvement and implemented solutions.
- Evaluated program effectiveness through feedback collection, ensuring continuous improvement in facilitation methods.
- Facilitated engaging discussions to enhance student participation and learning outcomes.
Guest Lead - Assistant Manager
ARULA - Retail Store
Riverton, UT
06.2022 - 05.2023
- Foster a guest-focused team environment through driving volume and anticipating guest needs.
- Led daily store operations, ensuring exceptional customer service and a welcoming environment.
- Developed training materials for staff, enhancing onboarding processes and team performance.
- Oversee daily operations, control inventory, merchandising, analyzing performance to meet financial goals.
- Monitored compliance with company policies, ensuring adherence to safety and operational guidelines.
- Implemented inventory management strategies to optimize stock levels and reduce discrepancies.
- Fostered a collaborative team culture through regular communication and feedback sessions.
Onboarding Specialist (Contract Position)
G4S Securities - Retail Cash Solutions
Orem, UT
04.2021 - 08.2021
- Perform setup, onboarding and training of all new clients in a timely, customer friendly manner.
- Effectively translate complex, technical concepts into easy-to-understand language to assist non-technically oriented customers.
- Use remote connection programs and critical thinking to assist customers.
- Own the implementation process from beginning to end for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients.
- Set healthy expectations with clients on deliverables related to their training and going live.
- Manage weekly multiple store trainings through virtual environment, teaching all aspects of cash recycler including jam clearing, maintenance, replenishment and necessary daily bookkeeping processes.
STEM Teacher
Westvale Elementary
West Jordan, UT
08.2021 - 02.2022
- Develop and teach STEM curricula for K-6 grades.
- Develop and implement STEM learning activities and hands-on materials for classes.
- Teach robotics monthly to all grade levels.
Teacher: Computer Science, Keyboarding, Robotics, STEM
Providence Hall Junior High School
Herriman, UT
03.2018
- Guide 6, 7, and 8th graders towards technological advances using creative teaching methods.
- Develop computer science lesson plans encompassing current technologies, equipment softwares and web-based applications.
- Train teaching staff in the usage of technology media and equipment in support of technology integration in the classroom.
- Continually research new technologies to replace or integrate with existing programs relevant to institutional objectives; regularly attend professional development courses in technology and engineering.
- Work closely with administration, faculty, staff, parents and students.
- Create and implement a new robotics program.
Education
Master of Science - Human Resources Management
Western Governors University
Salt Lake City, UT12-2026
Bachelor of Science - Criminal Justice
National University
07.2007
Skills
- Excel
- Relationship Building & Team Training/Player
- Time Management
- Data Entry
- Problem Solving & Decision Making
- Communication & Organization
- Classroom management
- Relationship building
- Critical thinking
- Motivating students
- Student engagement
- Behavior management
- Parent-teacher communication
- Positive role model and mentor
- Facilitation techniques
- Staff management
- Community outreach
- Group dynamics
- Agenda setting
- Operations management
- Project management
- Data analysis
- Curriculum implementation
- Student assessment
- Curriculum development
- Technology integration
- Public speaking
- Student rapport
- Community involvement
Timeline
High School Assessment Facilitator
Cyprus High School
08.2023 - Current
Guest Lead - Assistant Manager
ARULA - Retail Store
06.2022 - 05.2023
STEM Teacher
Westvale Elementary
08.2021 - 02.2022
Onboarding Specialist (Contract Position)
G4S Securities - Retail Cash Solutions
04.2021 - 08.2021
Teacher: Computer Science, Keyboarding, Robotics, STEM
Providence Hall Junior High School
03.2018
Master of Science - Human Resources Management
Western Governors University
Bachelor of Science - Criminal Justice
National University