Judy Licea
Indio,CA
Summary
With 11 years of experience as an accuracy-driven bookkeeper, I have successfully coordinated with accounting leaders to perform daily tasks. Dedication to precision is evident in my meticulous approach to entering information. Highly organized and efficient, I utilize proficiency in QuickBooks and Adobe software. Throughout my career, consistently providing quality accounting and financial recordkeeping support. Recognizing the importance of business to its founders, prioritizing trustworthiness and reliability to safeguard all aspects of the business.
Overview
17
17
years of professional experience
Work History
Food Server / Admin Assistant
El Mexicali Cafe Restaurant
Indio, CA
12.2007 - 02.2025
- Completed and mailed bills, contracts, policies, invoices and checks
- Answered calls, emails and faxes daily, addressing customer inquiries and solving problems
- Worked directly with Owners and Management to brainstorm, discuss strategy and mitigate customer and staff issues
- Received vendor shipments ensuring all deliveries with invoices
- Paid all vendors on daily basis
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
- Set schedules for staff by planning and designating shifts and hours
- Addressed diner complaints with kitchen staff and served replacement menu items promptly
- Collaborated with managers and kitchen staff to provide outstanding, well-informed customer service
- Used cash registers and credit card machines to cash out customers with POS System
- Kept register accurate through correct billing, payment processing and cash management practices
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bookkeeper
Purple Room
Palm Springs, CA
02.2017 - 01.2025
- Managed and updated financial accounts and permanent records
- Supported management by processing invoices and documents with consistent on-time delivery
- Verified Invoices to record with proper amounts
- Reported financial data and updated financial records in ledgers and journals
- Utilized Quickbooks to analyze, store and record company financial information
- Processed payroll for 31+ employees each bi-weekly, including commissions, taxes, and time off
- Maximized vendor satisfaction with prompt, thorough and timely resolutions of payments
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Entered figures using 10-key calculator to compute data quickly
- Tracked expenses and income for 2 businesses while organizing and maintaining bank statements for all checking accounts
- Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times
- Directed training of new team members and mentored each to promote productivity, accuracy and friendly service
- Coordinated efforts of customer support staff
- Enhanced internal and external customer satisfaction ratings by researching, troubleshooting and resolving escalated issues efficiently
- Recorded all Sales info from POS system to QuickBooks
- Input financial data and produced reports using QuickBooks
- Tracked financial progress by creating quarterly and yearly balance sheets
- Managed and updated all licensing
Bookkeeper
El Mexicali Cafe
La Quinta, CA
06.2012 - 12.2016
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Education
Business Administration
College of The Desert
Palm Desert, CACertificate - Accounting
Milan Institute
Palm Desert, CA01.2012
Diploma -
Indio High School
Indio, CA01.2001
Skills
- Financial reporting
- Data entry
- Invoice and payment processing
- Accounts payable
- Accounts receivable
- Exceptional organization
- Closing processes
- Payroll
- Account reconciliations
- Financial management
- MS Office
- MS Excel
Languages
Spanish
Full Professional
Timeline
Bookkeeper
Purple Room
02.2017 - 01.2025
Bookkeeper
El Mexicali Cafe
06.2012 - 12.2016
Food Server / Admin Assistant
El Mexicali Cafe Restaurant
12.2007 - 02.2025
Business Administration
College of The Desert
Certificate - Accounting
Milan Institute
Diploma -
Indio High School