Open To Work
Hi, I’m
Laura Perez
Bradenton
Work Preference
Summary
Senior Billing and Finance Professional experienced in billing operations, accounts receivable, revenue management, and financial controls. Led and trained billing teams while developing standard operating procedures and resolving complex invoice discrepancies, resulting in enhanced operational efficiency. Committed to delivering accurate financial reporting and compliance with corporate policies, while demonstrating adaptability and strong interpersonal skills.
Overview
17
years of professional experience
Work History
The Mosaic CompanyLithia
Finance Assistant/Shared Services Corporate Card Admin
02.2023 - Current
Job overview
- Audit employee expense reports and transactions to ensure compliance with corporate policies and financial controls.
- Process and reconcile corporate card payments for North American operations.
- Supported internal customers and external vendors by researching, analyzing, and resolving inquiries promptly and professionally.
- Managed workload through ticketing systems, ensuring adherence to service-level agreements and thorough documentation of issue resolution.
- Partnered with cross-functional teams to identify root causes, implement corrective actions, and enhance customer satisfaction.
- Manage multiple priorities in a fast-paced environment while consistently meeting deadlines and service expectations.
- Coordinated with vendors to resolve billing discrepancies and payment issues.
- Collaborated with team members to improve workflow and enhance operational efficiency.
ACCO Engineered SystemsPasadena
Lead Billing Specialist & Trainer
02.2016 - 03.2022
Job overview
- Led billing operations supporting revenue recognition, project billing, and financial reporting for a portfolio of sixteen Project Managers.
- Trained and mentored new hires and interns on billing procedures, purchase order management, ERP systems, and departmental standards to ensure seamless onboarding and adherence to best practices.
- Analyzed billing trends and discrepancies, implementing corrective actions to improve operational efficiency and financial accuracy.
- Analyzed billing trends and discrepancies, implementing corrective actions that enhanced financial accuracy and streamlined operations.
- Developed and maintained Standard Operating Procedures (SOPs) to ensure consistency, compliance, and productivity across billing processes.
- Managed billing processes for diverse engineering projects and services.
- Oversaw invoicing accuracy and compliance with company policies.
- Coordinated with project managers to validate billing details and discrepancies.
- Trained junior staff on billing software and best practices.
L.A. Care Health PlanLos Angeles
Medical Payment Specialist
01.2014 - 01.2016
Job overview
- Managed accounts receivable activities and reconciled daily payments across multiple business lines to ensure accuracy and timeliness.
- Investigated and resolved payment discrepancies, refunds, and adjustments, enhancing accuracy of financial records.
- Worked with customers and internal departments to address billing and collection issues effectively.
- Supported financial reporting by maintaining accurate accounts and processing transactions, contributing to reliable financial data.
- Provided data analysis and reporting support to senior financial controls, and regulatory requirements.
- Ensured team adherence to HIPAA regulations to protect patient information.
Venture Ambulatory Surgery CenterMiami
Lead Business Office Specialist
01.2010 - 01.2013
Job overview
- Conducted monthly audits and reconciliations of billing transactions and patient accounts.
- Trained and onboarded employees on billing, reconciliation processes, and office procedures.
- Trained and onboarded employees on billing and reconciliation processes, enhancing team knowledge and consistency in office procedures.
- Provided backup support to the Business Office Manager, assisting with daily operations and staff oversight.
- Streamlined workflow by processing documentation and implementing administrative support initiatives to enhance overall efficiency.
Education
Miami Dade CollegeMiami, FL
Business Administration
University Overview
Skills
- Accounts Receivable
- Invoice Reconciliation
- Financial Reconciliation
- Project Billing
- Expense Management
- Revenue Recognition
- Billing leadership
- Financial Software
- Multi-tasking management
- ERP systems management
- Transaction Processing
- Financial Reporting
- SOP Development
- Process Improvement
- Data analysis
- Microsoft Office Suite
- Concur
- Project management
- Cross-Functional Collaboration
- Team training
- Training mentorship
- Multi-tasking management
- Detail orientation
- Problem Solving
- Team collaboration
- Customer management
- Policy development
- Process improvement
- Problem solving
- Financial Reconciliation
Accomplishments
Accomplishments
- Over 15 years of progressive experience in billing, finance, accounts receivable, and revenue management.
- Recognized as Top Biller at ACCO Engineered Systems for outstanding performance and customer service.
- Successfully trained and mentored new employees, improving onboarding effectiveness and team productivity.
- Developed and implemented SOPs that enhanced billing accuracy, compliance, and operational consistency.
- Consistently maintained strong internal controls and audit compliance across multiple industries and organizations.
Timeline
Finance Assistant/Shared Services Corporate Card Admin
The Mosaic Company
02.2023 - Current
Lead Billing Specialist & Trainer
ACCO Engineered Systems
02.2016 - 03.2022
Medical Payment Specialist
L.A. Care Health Plan
01.2014 - 01.2016
Lead Business Office Specialist
Venture Ambulatory Surgery Center
01.2010 - 01.2013
Miami Dade College
Business Administration
01.2007