Judy Manley
Summary
Proven achiever with a track record of enhancing customer loyalty and boosting revenue at Champion Pet Lodge / Vistah Kennels through exceptional CRM and problem-solving skills. Leveraged trend identification and merchandise planning expertise to outperform competitors, establishing a strong market presence for Revlon. Renowned for reliability and fostering vendor relationships, excelling in dynamic retail environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
District Merchandiser
Revlon
01.2014 - 11.2023
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Established strong vendor relationships to maintain and support business.
- Conducted regular store audits to verify compliance with company policies.
- Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
- Evaluated competitor strategies and adjusted merchandising tactics to maintain a competitive edge within the market.
Small Business Owner
Champion Pet Lodge / Vistah Kennels
01.1988 - 09.2009
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
Education
St. Peters High School
ClevelandAnimal Health And Husbandry Trade Schools
Skills
- Reliable and punctual
- Friendly and outgoing
- Pricing and shelf labeling
- Merchandise planning
- Planogram design
- Customer Relationship Management (CRM)
- Trend Identification
- Customer Service
- Problem-Solving
- Laptop and Mobile Device Use
- Work Documentation
- New Store Setups
Accomplishments
- Documented and resolved product and display issues which led to becoming a trainer for Revlon.
- Achieved operating an in house office by completing all required reports with accuracy and efficiency.
- Collaborated with team of merchandisers in the development of new stores to carry Revlon products.
- Used Microsoft Excel and Word to develop inventory tracking spreadsheets.
Affiliations
- American Kennel Club
- Dog Show Judges Association
Timeline
District Merchandiser
Revlon
01.2014 - 11.2023
Small Business Owner
Champion Pet Lodge / Vistah Kennels
01.1988 - 09.2009
St. Peters High School
Animal Health And Husbandry Trade Schools