Dynamic General Operations Manager with over 38 years of comprehensive experience in production management, e-commerce, planning, purchasing, customer service, human resources, and payroll. Proven track record of consistently achieving production goals while demonstrating exceptional leadership and meticulous attention to detail. Highly organized and innovative in addressing both routine and complex challenges, ensuring seamless operations across all departments. Accomplished production planner with a decade of expertise in optimizing schedules, inventory management, and logistics to drive efficiency and productivity.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Operations Manager / Production Planner /Human Resources/Administrative Bookkeeper
Sunrise USA / Sunrise Home Textiles & Apparel LLC
Mooresboro, NC
01.2019 - Current
Direct operational activities to enhance efficiency and productivity at Sunrise Development and Sunrise Home Textiles & Apparel LLC.
Developed and implemented structured plans for daily operations, ensuring efficient handling of projected business volume.
Analyzed financial data to identify areas for cost reduction and increased profitability.
Procured all raw materials for production and managed dropshipping logistics.
Coordinated product set-up and managed order processing workflows to ensure timely fulfillment on eCommerce platforms.
Managed logistics for shipping and receiving to ensure timely delivery and inventory accuracy for Sunrise Development LLC and Sunrise Home Textiles & Apparel LLC.
Developed and executed innovative procedures aimed at streamlining warehouse operations and improving production efficiency.
Implemented strategies to elevate production levels by 30% during first quarter.
Facilitated employee coaching sessions to enhance individual performance goal attainment.
Oversaw payroll bookkeeping and inventory management for both companies.
Outdoor Production Manager
Home Fashions International
Gaffney, SC
06.2014 - 08.2018
Assisted in launching a new outdoor product line. Helped set production goals and guidelines for staffing. Supported training procedures for new staff.
Oversaw operations of 100+ employees in outdoor production, shipping, and receiving departments.
Developed and implemented production schedules based on customer delivery timelines, prioritizing quality assurance and operational efficiency.
Streamlined production workflows through the introduction of new procedures, resulting in decreased scrap and improved operational effectiveness.
Facilitated new plant start-up and established operational departments.
Managed procurement of materials, coordinating with vendors and contractors to support on-schedule project execution.
Team Lead
BIC CONSUMER PRODUCTS
GAFFNEY, SC
10.2000 - 06.2014
Oversaw production assembly processes and managed 65 molding machines. Facilitated the introduction of new product lines such as grip-roller briteliner-grip and grip permanent marker.
Diagnosed and resolved issues in production and packaging processes for grip roller grip permanent free flowing ink Z-4.
PRODUCTION TECHNICIAN
PARAGON TRADE BRANDS
GAFFNEY, SC
05.1996 - 10.2000
Oversaw operations of production packaging team to ensure efficiency and quality standards.
Executed setup, troubleshooting, and maintenance of computerized video-jet labeling system.
Conducted thorough inspections of products to ensure compliance with FDA regulations and quality standards.
Education
Associate of Science - Leadership 2000
Spartanburg Technical College
High School Diploma - undefined
Gaffney High School
Gaffney, SC
Skills
Problem-solving
Operations management
Customer service
Inventory management
Health and safety compliance
Organizational management
Logistics management
Invoice processing
Cost reduction
Product management
Vendor sourcing
Warehouse operations
Certification
SafetyTraining - [Timeframe]
Certified Fork Lift Trainer
Timeline
Operations Manager / Production Planner /Human Resources/Administrative Bookkeeper
Office Manager/Director of Human Resources/Administrative Bookkeeper at Bill's Towing & Garage, INCOffice Manager/Director of Human Resources/Administrative Bookkeeper at Bill's Towing & Garage, INC