Judy Newman-Bell
Chicago,IL
Summary
Personable individual boasting a career involved with administrating policies and procedures, overseeing personnel and getting tasks done on time. A Community Manager known for working well with all personalities while promoting a positive outlook for both employees and residents.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Community Manager, CAM
FirstService Residential
Chicago, US
09.2021 - Current
- Manage office operations and direct administrative support
- Respond to phone and email inquiries, schedule appointments, and prepare membership documents
- Process housing payments, invoices, and maintain financial records
- Manage and communicate effectively with members, board of directors, contractors and maintenance staff
- Coordinate member move-in and move-out procedures and oversee completion of work order requests
- Schedule vendors on property and verify certificates of insurance and -W-9 documents are up to date and on file
- Prepare monthly board package, financial reports, and bank deposits
Leasing Agent
Chatham Park Village Cooperative
Chicago, US
05.2017 - 09.2021
- Provide information to prospective members by phone, email, or in-person
- Maintain property files in orderly and logical manner
- Conduct tours of property, to show ready vacant and model units
- Process prospective member applications for review, including running credit and background checks
- Work with membership committee to coordinate interviews
- Execute move-in inspections and prepare membership certificates for new members
- Process 60-day notices in system and conduct move-out inspections
- Prepare monthly progress report for board of directors meeting
- Coordinate Section - 8 inspections with the agency, resident and maintenance supervisor
Manager
Ashley Stewart, Inc
Chicago, US
04.2013 - 09.2016
- Managed team of 10 employees
- Developed and Implemented performance improvement programs
- Surpassed daily/monthly/quarterly sales goals
- Recognized as top store in district for new sales, resulting in a 30% increase over goals
- Organized monthly grass roots sales events to target existing market and attract new customers
- Facilitated recruiting events with local chamber of commerce
Fine Jewelry Sales Associate
Star Jewelers
Darien, US
05.2010 - 11.2013
- Recommended merchandise to customers based on their needs and preferences
- Consistently exceeded personal sales goals
- Expanded customer database by increasing new Credit accounts by 25%
- Prevented store losses by using awareness, attention to detail, and integrity
Education
Some College (No Degree) - Business
Roosevelt University
Chicago, ILSkills
- MS Outlook
- Word
- Excel
- Powerpoint
- Property management
- Accounts Payable
- Section 8
- Customer service
- Conflict management
- OneSite
- Accounts Receivable
- Property leasing
- Landlord-tenant law
- Financial records oversight
- Records and database administration
- Payment processing
- Policy administration
- Document control
Certification
- Community Association Manager, CAM, 08/01/23, 08/01/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Community Manager, CAM
FirstService Residential
09.2021 - Current
Leasing Agent
Chatham Park Village Cooperative
05.2017 - 09.2021
Manager
Ashley Stewart, Inc
04.2013 - 09.2016
Fine Jewelry Sales Associate
Star Jewelers
05.2010 - 11.2013
Some College (No Degree) - Business
Roosevelt University