JUDY PHAM
Anaheim,CA
Summary
Dedicated and compassionate caregiver with four years of experience providing exceptional care. Strong background in elderly assistance, case management, and front desk operations. Recognized multiple times for outstanding performance in patient support and administrative efficiency.
Overview
18
18
years of professional experience
Work History
Caregiver
American Veteran Group
12.2023 - Current
- Supervised residential environments for risk prevention and rule compliance.
- Maintained client safety by overseeing adherence to health and safety regulations.
- Coordinated sourcing and purchasing of household goods.
Caregiver
Nightingale Senior Care
10.2023 - Current
- Supported safe movement to various locations within home.
- Administered appropriate skincare treatments and helped in clothing management.
- Monitored and facilitated timely medication intake.
- Executed assigned chores promptly.
- Maintained spotless and hygienic home environment.
- Built trust and rapport through attentive listening and empathy.
Case Manager
American Mind and Medicine
08.2021 - 11.2021
- Ensured adherence to safety protocols on both properties.
- Ensured timely acquisition of necessary materials to support household operations.
- Organized and conducted support gatherings on a weekly basis for eight clients.
Office Technician
Foster Care Orange, CA
06.2019 - 03.2020
- Executed meticulous data entry adhering to specific order requirements.
- Managed and documented inquiries received through hotline.
- Documented proceeding outcomes.
- Coordinated collection, allocation, and mailing processes.
- Managed ongoing distribution of printing supplies.
Front Desk Agent
Cortona Inn & Suites
06.2007 - 01.2018
- Supported visitors by addressing concerns related to Disneyland admissions and hotels.
- Verified accuracy of payments and room types.
- Scheduled reservations to optimize customer satisfaction.
- Facilitated managerial duties through efficient handling of copying and filing activities.
- Ensured availability of pillows, blankets, shampoo, and conditioner for guests.
- Facilitated smooth handling of guests' belongings.
Dental Assistant
East Lake Dental
01.2011 - 10.2015
- Facilitated various medical processes.
- Maintain records of treatments.
- Prepared and mounted diagnostic dental x-rays to ensure proper archiving.
- Coordinated appointment scheduling to optimize office efficiency.
Education
B.A - Sociology
California State University of Fullerton
CA01.2021
Associates of Arts - Sociology, Interdisciplinary Studies Emphasis in Natural Science and Mathematics
Fullerton College
Fullerton, CA12.2018
Dental Assistant Certificate - Dental Assistant
North-West College
West Covina, CA01.2011
Skills
- Patient Care and Support
- Administrative and Organizational
Elderly care, dementia care, emotional support and patient advocacy
- Communication and Teamwork
Documentation, record-keeping, appointment scheduling, multitasking
Verbal and written communication, relationship-building, team collaboration
Languages
Cambodian
Native or Bilingual
Timeline
Caregiver
American Veteran Group
12.2023 - Current
Caregiver
Nightingale Senior Care
10.2023 - Current
Case Manager
American Mind and Medicine
08.2021 - 11.2021
Office Technician
Foster Care Orange, CA
06.2019 - 03.2020
Dental Assistant
East Lake Dental
01.2011 - 10.2015
Front Desk Agent
Cortona Inn & Suites
06.2007 - 01.2018
Associates of Arts - Sociology, Interdisciplinary Studies Emphasis in Natural Science and Mathematics
Fullerton College
B.A - Sociology
California State University of Fullerton
Dental Assistant Certificate - Dental Assistant
North-West College