JUDY SANDOVAL
Summary
Experienced Sales Manager with a proven track record of over 20 years in retail and hospitality sales. Skilled in establishing and nurturing long-term relationships with customers and employees, driving revenue through effective promotion of products and services, particularly in managing group and catering sales. Highly proactive in strategic planning and execution, consistently surpassing sales targets and financial obligations to achieve profitable growth. Renowned as a seasoned Catering Manager, known for creating exceptional food experiences. Exceptional talent in managing employees and organizing large-scale events, including weddings and banquets. Recognized for delivering outstanding dishes and customer service, resulting in significant business growth.
Overview
14
14
years of professional experience
Work History
Group Sales & Catering Manager
Doubletree Northwest
San Antonio, TX
01.2021 - Current
- Responsible for group business for 130 guest room property
- Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
Administrative Assistant
George Gervin Academy
San Antonio, TX
01.2020 - 01.2021
- Responsible for handling all administrative tasks in a school environment
- Assist parents with school enrollment applications and documentations
- Managing input of student attendance data and maintain confidentiality of records
- Scheduling of parent/teacher conferences, off site appointments and meetings
- Answer phone calls and emails from parents and school administrators
- Support teachers, administrative staff and all school administrators
- Greet and Assist School Visitors
- Preparing payroll for teachers and paraprofessionals
- Run credit card payments for after school care.
Office Manager
Standard of Athletics Association
San Antonio, TX
01.2019 - 01.2020
- Collect and process daily/weekly/monthly payments for daycare, league and security companies
- Conduct interviews, review applications/resumes, evaluate applicant skills and make recommendations based upon applicant qualifications
- Serve as point of contact for all SOA daycare, league and security staff
- Conduct tours of daycare for future prospects
- Responsible for opening of facility and assigning daily duties to maintenance staff.
Sales Manager
Hilton Garden Inn at the RIM
San Antonio, TX
01.2018 - 01.2019
- Responsible for group sales revenue for 137 guest room hotel
- Handle all incoming sales/catering leads through Meeting Broker/Cvent/Walk-ins
- Assist in revenue management strategy of property
- Solicitation of past accounts for repeat business and prospect for new business
- Responsible for contract negotiations and site visits
- Prepare all catering contracts and detail meeting programs.
Director of Sales
Country Inn & Suites Medical Center
San Antonio, TX
01.2016 - 01.2018
- Outside sales presentations, aggressively pursue new accounts on a weekly basis
- Assist in revenue management strategy of property
- Work with national accounts and local negotiated rates
- Qualify new local and out of town companies
- Develop and maintain relationships with clients in order to produce group business, to include group, catering and meeting room sales
- Provide sales training for front desk staff to ensure all guest inquiries were taken care of.
Sales Manager
Crowne Plaza Airport
San Antonio, TX
01.2015 - 01.2016
- Responsible for Social, Business Transient and Corporate markets
- Successful penetration of collegiate sports team through aggressive prospecting and vigilant research of local college and universities athletic calendars throughout the year
- Prepared business cases during RFP season with coordination through IHG Way of Sales
- Assisted and guided clients through event planning process, menu selections, set-ups, taste panels and upselling food and beverage
Sales Manager
Doubletree By Hilton San Antonio Airport
San Antonio, TX
01.2011 - 01.2013
- Responsible for Social, Corporate and Association markets
- Successful penetration of assigned market through proficient utilization of research engines and company tools as well as networking and telephone prospecting
- Assisted and guided clients through event planning process, menu selections, set-ups, taste panels and upselling food and beverage
- Participated in Corporate and Hilton initiatives on marketing efforts to increase lead generation and effectively business closing practices
Education
Associate of Arts - Hospitality Management
San Antonio College
San Antonio, TX01.2000
Skills
- Strong Relationship Building Sales Skills
- Reliable
- Proficient in Microsoft Office
- Customer Service
- Patience
- Attention to Detail
- Event Planning & Coordination
- Compassionate
- Communication Skills
- Creative
- Thinking Outside of the Box
- Networking
Timeline
Group Sales & Catering Manager
Doubletree Northwest
01.2021 - Current
Administrative Assistant
George Gervin Academy
01.2020 - 01.2021
Office Manager
Standard of Athletics Association
01.2019 - 01.2020
Sales Manager
Hilton Garden Inn at the RIM
01.2018 - 01.2019
Director of Sales
Country Inn & Suites Medical Center
01.2016 - 01.2018
Sales Manager
Crowne Plaza Airport
01.2015 - 01.2016
Sales Manager
Doubletree By Hilton San Antonio Airport
01.2011 - 01.2013
Associate of Arts - Hospitality Management
San Antonio College