Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Judy Anne Redmond

Tucson,AZ

Summary

Committed Advanced Funeral Planner professional, who provides comprehensive, compassionate, and dignified customer service. Experienced in funeral prearranging, scheduling, and planning. Possesses strong organizational and administrative skills to coordinate customer appointments with funeral home cohorts.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Advanced Funeral Planner

Precoa
02.2023 - Current
  • Currently licensed as an Arizona life insurance agent.
  • Strong interpersonal sales abilities, listening skills and relationship development skills.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent listening and persuasion skills, and networking abilities.

Senior - Production Planning & Control

Raytheon Technologies
12.2005 - 06.2020
  • 15 years of applied lean manufacturing processes to enhance quality, reliability or cost-effectiveness.
  • Communicated with other team members to enhance process and performance.
  • Collaborated with cross-functional teams to develop and implement process changes.
  • Release purchase requisitions to procurement for raw materials essential to meeting production schedules and contractual commitments to Raytheon customers.
  • Good knowledge of ERP systems, that refers to a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, and manufacturing production.
  • Good working knowledge of Microsoft Office Suites.

Education

Bachelor of Science - Business Management

University of Phoenix
Tucson
06.2014

Skills

  • Proven customer service ability to provide personalized prearrangement options, while giving the customers meaningful and healing plans of their final wishes
  • Consistently approaches her clients with respect, empathy, diplomacy, diversity, and discretion
  • Valuable knowledge of the funeral home's General Price List (GPL) The GPL is an essential tool that greatly assist in providing accurate financial information to the customers
  • Strong communication skills, both written and verbal Ability to multi-task and set priorities while being detail-oriented
  • Working knowledge of the PRECOA appointment scheduling system
  • Efficient in National Guardian Life Insurance - AppQore application process
  • Handles weekly appointments using, both phone applications for: Precoa appointment scheduling and Sepio Guard, for out of area protection coverage
  • Well organized in keeping records of appointments and continuous follow-up assistance to customers
  • Dedicated to the understanding and the importance of agent representation to Precoa, National Guardian Life Insurance, and the four funeral homes located in Tucson

Certification

  • Arizona Licensed - Life Insurance Agent


Additional Information

I am a proud Board Member and Officer of the Tucson High Badger Foundation. THS Badger Foundation is a nonprofit, charitable organization founded in 1982 to enable alumni, parents, community members, and business leaders to support the continued excellence of the education provided to the students of Tucson High. The Foundation's goal is supported by the fact that, throughout the United States, people recognizing the importance of a strong and supportive educational environment in maximizing the potential of each student.


Languages

Spanish
Limited Working

Timeline

Advanced Funeral Planner

Precoa
02.2023 - Current

Senior - Production Planning & Control

Raytheon Technologies
12.2005 - 06.2020

Bachelor of Science - Business Management

University of Phoenix

Similar Profiles

CREATE PROFILE
Judy Anne Redmond