Judy L. Jones
Retail Manager
Peachtree Corners,GA
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations.
Overview
12
12
years of professional experience
Work History
Retail Store Manager
Family Dollar Corporation of Georgia
Georgia
01.2025 - Current
- Managed daily store operations ensuring adherence to company policies and procedures.
- Trained and supervised sales associates to enhance customer service and operational efficiency.
- Implemented merchandising strategies to optimize product placement and increase sales.
- Conducted inventory management, ensuring accurate stock levels and minimizing shrinkage.
Retail Banking Manager
Woodforest National Bank
North Carolina
08.2019 - 07.2024
- Oversaw daily banking operations, ensuring compliance with regulatory requirements and company policies.
- Developed training programs for new staff, enhancing overall team performance and service delivery.
- Managed customer relationships, resolving issues efficiently to improve satisfaction and loyalty.
- Analyzed financial data to identify trends, informing strategic decisions for branch profitability.
Managing Director
Business Management and Solutions LLC.
Georgia
08.2023 - 01.2024
- Directed strategic initiatives to enhance operational efficiency and drive business growth.
- Oversaw project management processes, ensuring timely delivery of solutions to clients.
- Developed and implemented performance metrics to assess team effectiveness and client satisfaction.
- Cultivated partnerships with stakeholders to align service offerings with market demands.
Manager
Professional Cleaning Services LLC
North Carolina
02.2014 - 05.2019
- Led operational strategies to enhance service delivery and client satisfaction.
- Oversaw team performance, ensuring adherence to quality standards and safety protocols.
- Implemented training programs for staff, improving efficiency and reducing turnover rates.
- Developed scheduling procedures to optimize workforce allocation and minimize downtime.
- Established standard operating procedures, leading to increased compliance with industry regulations.
- Monitored client feedback and adjusted services to meet evolving customer needs.
Education
Associate of Arts - Liberal Arts And Sciences
Old Dominion University
Norfolk, Virginia, VAAssociate of Arts - Liberal Arts
Long Island University
Brooklyn, NYAssociate of Arts - Liberal Studies
New York Technical College
Brooklyn, NYSkills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Stockroom management
- Sales growth
- Store operations
- Merchandise strategizing
Accomplishments
- Exceeded monthly store sales goals 12 months in a row.
- Achieved the 23 national store ranking within 1 years.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Store Manager
Family Dollar Corporation of Georgia
01.2025 - Current
Managing Director
Business Management and Solutions LLC.
08.2023 - 01.2024
Retail Banking Manager
Woodforest National Bank
08.2019 - 07.2024
Manager
Professional Cleaning Services LLC
02.2014 - 05.2019
Associate of Arts - Liberal Arts And Sciences
Old Dominion University
Associate of Arts - Liberal Arts
Long Island University
Associate of Arts - Liberal Studies
New York Technical College