JUGLAN ABADIA

Extensive experience working with individuals with high behavioral needs in community settings. Responsible for supporting clients through daily routines, addressing their individual needs with empathy and consistency, and ensuring their safety and well-being at all times.

Skilled in collecting and documenting accurate behavior data (DATA) to track progress and inform intervention plans. Effectively engage clients in meaningful, structured activities throughout the day to promote independence, socialization, and quality of life. Strong ability to manage challenging behaviors using de-escalation techniques, positive reinforcement, and behavior support strategies, while maintaining a calm and professional demeanor.

• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Conducted performance reviews for team members.
• In charge of Legoland overnight operation Park and Hotel.
• Communication with customers and coordinating orders and requests
• In charge of a team of more than 50 employees.
• Responsible for managing the Kronos account of all employees.
• Make schedules, quotes and budgets.
• Responsible for doing projects on floors, carpets, patios and pools.
• Provide training on chemicals, use of machines, safety measures, internal policies.
• In charge of 8 area supervisors.
• Teach the cleaning of kitchens, hotels, restaurants, retail, and pressure and hose washing routes.

• Pacific Coast Learning Center, Inc
• Is a licensed adult day program in San Marcos, CA
• We have 20 clients of the highest level, facing daily challenges in their behaviors and basic needs
• We ensure that people with intellectual and developmental disabilities have opportunities to make the most of every day
• Care, supervision of people with high level 4 and 4I, with deficits in self-help skills and/or serious deficiencies in physical coordination and mobility, and/or seriously disruptive or self-harming behaviors.

• Supervise and have 30 employees under my responsibility
• Plan and prepare employee work schedules
• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner
• Inspect work performed to ensure that it meets specifications and established standards
• Perform or assist with cleaning duties as necessary
• Meetings with staff to resolve performance and personnel problems and to discuss company policies
• Establish and implement operational standards and procedures for the departments supervised
• Investigate complaints about service and equipment and take corrective action
• Maintain required records of work hours and budgets
• Check and maintain equipment to ensure that it is in working order
• Instruct staff in work policies and procedures and the use and maintenance of equipment.

• Supervise the staff in charge of taking care of clients, having 6 employees under my supervision
• Receive and tour the Facilities, with the License each time they made unannounced visits to the facilities
• Assist with planning and scheduling activities for both clients and facility staff
• Support and assist the Administrator with document management, P&I, expenses, receipts and record keeping
• Have up-to-date client Consents, all LICs according to the needs and requirements of the Regional Center and License
• Carry out fire and earthquake protocols, keeping the respective record, as well as monitoring the water temperature and AC in the facility
• Keep up to date and review the personal books of each client and each employee
• Make purchases for the installation, food, detergents, utensils and everything related to the installation using a credit card provided by the company
• Ensure that individual objectives are carried out in accordance with the client's goals, keeping daily records of their behaviors, challenges and all data documentation
• Ensure that everything in the facility complies with the standards requested by the License and Regional Center, according to the documents that they ask to have visible, as well as the expiration dates
• Monitor the facility to ensure that it remains safe, secure and well-maintained
• Ensure that facilities meet environmental health and security standards and comply with government regulations
• Conduct meetings to teach procedures to staff.

• Care and supervision of 6 male clients who lived in Facility level 4 and 4I with deficits in self-help skills, and/or severe impairments in physical coordination and mobility, and/or severely disruptive or self-harming behavior
• As staff living at the Facility, I provided non-medical care services for adults with intellectual/developmental disabilities with personal needs, supervision, assistance with self-protection, medications, and support with activities of daily living
• Ensure the general well-being of clients, proactively caring for each one according to their needs in terms of food, diet, weight and established goals
• Among my duties, I also took clients to their medical appointments, prepared their meals according to the established menu, took them to recreational activities and received the parents involved
• Maintain the cleanliness and order of the facility, ensuring that the entire facility and the rooms, beds and each space met the standards and maintaining everything in accordance with the regulations requested by the License and Regional Center.