Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Juhi Goswami

Irving,USA

Summary

Reliable, hardworking, and well-mannered individual who can perform any task that is asked of. Always committed to hard work and constantly striving to be the best at everything. Able to maintain a positive attitude in a productive work environment, as well as being highly motivated and organized. Seeking a career in any profession that will provide lifelong memories & experiences.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Specialty Beauty Advisor CHANEL

Ulta Beauty
12.2024 - Current
  • Surpassed sales targets for Chanel brand and store.
  • Stayed current with emerging products and services.
  • Created a warm and inviting atmosphere for guests.
  • Executed precise shade matching for diverse skin tones.
  • Building and maintaining great guest relaKonships

Freelance Make-up Artist

Self Taught
01.2021 - Current
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Applied makeup in accordance with clothing style.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.

Designer/Founder

Juhi Fashion Hub
01.2015 - Current
  • Examined fashion trends over time to identify designs likely to attract consumers.
  • Create Design Template for individual Client needs.
  • Visited textile and fabric shops to obtain fabric samples.
  • Chose fabrics, embellishments, colors, and styles for each outfit.
  • Coordinated with tailors to craft designs meeting client preferences.
  • Present design ideas to showcase fashion shows.
  • Market designs direct to consumers.
  • Delivered completed orders directly to customers to enhance satisfaction.

Luxury Beauty Advisor

Ulta Beauty
07.2024 - 12.2024
  • Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards
  • Share the benefits of guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor and propped by Ulta Beauty's systems
  • CollaboraKng with managers and associates throughout the store to help grow the business
  • Adhered to established appearance guidelines.
  • Protect company assets by following loss prevenKon best pracKces

Barista

Starbucks
06.2024 - 11.2024
  • Operate the cash register and process customer payments
  • Maintained superior service standards while resolving customer issues.
  • Provide quality beverage and food products
  • Oversaw implementation of store protocols to maintain standards.
  • Ensured cleanliness and organization of work area.
  • Developed customized drink recipes based on individual requests.
  • Balanced cash register and identified discrepancies.

Cashier

Shell
11.2023 - 04.2024
  • Operate the cash register and process customer payments
  • Provide excellent customer service and resolve complaints
  • Restock the store as needed including cigare`es and tobacco products
  • Ensure all store policies and procedures are being followed
  • Maintain a clean and orderly work area
  • Monitor the store for shopliaers and report any suspicious acKvity
  • Balance the cash register and report any discrepancies

Oberlin Motel
05.2023 - 08.2023
  • Checking Guests In & Out
  • Handle Guest Payments
  • Maintain Laundry
  • Answering Telephone for various reasons including ReservaKons
  • Handle Customer Complaints
  • Various AdministraKve duKes

Retail Store Sales Manager

Pari Kangan
03.2011 - 01.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
  • Expanded market share by identifying and penetrating untapped markets.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.

Education

High School Diploma - Commerce

Radiant English Academy
Piplod, Gujarat, India

Bachelor of Arts - Fashion Design

Institute Of Design & Technology
Vesu, Gujarat, India
05.2015

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Upselling strategies
  • Customer engagement
  • Retail experience
  • Customer needs assessment
  • Relationship building
  • Beauty trends
  • Personalized recommendations
  • Customer consultation
  • Client relationship building
  • Merchandise restocking
  • Returns processing
  • Event promotion
  • Brand promotion
  • Cosmetics industry trends
  • Appointment scheduling
  • Cross-selling techniques
  • Makeup application
  • Inventory control
  • Makeup techniques
  • Sales coordination
  • Esthetics
  • Event planning
  • Time management
  • Multitasking and organization
  • Clear communication
  • Empathy and patience
  • Active listening
  • Upselling and cross selling
  • Trend awareness
  • Hygiene standards
  • Beauty advising
  • Counter management
  • Beauty product knowledge
  • Application techniques

Certification

Best sales goal achievement certificate for Chanel (Ulta Beauty)

Food license certificate (Starbucks)

Certificate for Microblading eyebrows (India)

Certification of aesthetician (India)

Certification of nail artist (India)

Languages

Gujarati
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual

Timeline

Specialty Beauty Advisor CHANEL

Ulta Beauty
12.2024 - Current

Luxury Beauty Advisor

Ulta Beauty
07.2024 - 12.2024

Barista

Starbucks
06.2024 - 11.2024

Cashier

Shell
11.2023 - 04.2024

Oberlin Motel
05.2023 - 08.2023

Freelance Make-up Artist

Self Taught
01.2021 - Current

Designer/Founder

Juhi Fashion Hub
01.2015 - Current

Retail Store Sales Manager

Pari Kangan
03.2011 - 01.2015

High School Diploma - Commerce

Radiant English Academy

Bachelor of Arts - Fashion Design

Institute Of Design & Technology