Juhi Patra
Cumming,GA
Summary
Juhi is an enthusiastic Agile and Lean Servant Leader with over 19+ years of experience working with Fortune 500 companies. Her expertise includes creating future-proof strategies for international enterprises transitioning to Lean-Agile models. She is passionate about building things by eliminating waste & focused outcomes. Her goal is to achieve the right balance between inspiring people and providing them with pragmatic techniques to deliver value.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Vice President Agile Transformation
Northern Trust
08.2022 - Current
- Provide guidance and restructure the Transformation Office structure with Agile Coaches, RTEs and Scrum Masters
- Provide Coaching Mentorship and Training to the Transformation Office, Internal clients and C-level personnel
- Create an Intake pipeline and structure for the Transformation office
- Define and set OKRs for the Agile Transformation office and create Alignment on Engagement / Dis engagement of clients and transformation programs (DOR/DOD)
- Set the foundation for establishing the Enterprise Agile COE and identify the various COPs for support
- Identify Products, conduct Value Stream Maps and kick off teams for new engagements.
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Directed technological improvements, reducing waste and business bottlenecks.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Increased sales $[Amount]through aggressive sales program overhaul, market campaigns, and new product launches.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
Agile Transformation Lead
Equifax
08.2020 - 05.2021
- Accomplishment: Designed roadmap and named Equifax's Agile Practice: Agile850
- Set up the Agile COE- Center of Excellence and defined the roles needed in the COE
- Coaching and Training C-Level executives and Leadership
- Design framework and model for their Agile/Lean journey
- Defined and established the Governance model
- Defined a rollout program for GUILDS/Community of Practice
- Trained 1500 people on Agile 101 and Story writing workshop
- Established standards for their road mapping tool “AHA” and ALM “JIRA”
- Designed team assessments at Tribe level( ART) level for measuring their Agile Maturity.
Portfolio Agile Coach
Ford Motor Private Limited
02.2019 - 06.2022
- Business Transformation coach for Strategic OKR setting and organization alignment
- Coaching Sr Executives and Leadership to Measure what matters and define success
- Facilitating discovery sessions, Story boarding, BU level retrospectives and help define strategic backlog
- Product Portfolio coach for 3 BU s with primary focus on strengthening OKRs and facilitating QDPP sessions for quarterly prioritization of Key Results
- Since September 2020 working in Ford's Shop Buy Vertical, responsible for training coaches, Product Owners, Product Managers and Integration team
- Part of Ford's Transformation Office and participate in upskilling and training employees build agile skills
- Implement Leading Agile's Base Camp Model in Ford's Product Driven Organization
- Helping Ford Motors' Global Customer Experience Team embrace Business Agility
- Conducted Design Thinking workshops
- Trained, mentored and coached teams spread across US, Canada, India, UK, Germany Poland, Romania, China and Brazil
- Working at the Program / Portfolio level to have a prioritized backlog of Epics and Features.- Used Portfolio Kanban and multifold multi state Kanban methods
- Coaching Leadership teams and Exec team members in Servant Leadership and Agile way of working
- Helped in creating Agile Center of Excellence, Agile Coaches' Guild, Scrum Master's Guild and Product Managers'/Owners' Guild
- Helped clients establish success by proper planning, aligning plans to business objectives & company vision
- Put emphasis on understanding the value and long-term vision of the customer to create maximum value thru the projects executed
- Recognized for Teamwork and Outstanding Contribution by Jim Wasnik, Director of IT
- Awarded Culture Change Agent award by Riaan Kleinsmith and Order fulfillment group.
- Streamlined communication between departments by creating a centralized platform for project updates and progress tracking.
Agile Coach
Anthem
10.2017 - 01.2019
- Helped do value stream mapping and vertical slicing
- Spun up release trains
- Managed multiple “projects” with the Product portfolio – Data Center , Claims and Platform upgrade
- Assisted in Cost Benefit Analysis, Risk Analysis and Risk Mitigations
- Conducting PI Planning and supported other groups for big room planning as well
- Facilitated adaptation of Agile Scrum and Kanban principles, values, behavior and methodologies throughout the organization
- Assisted teams with planning & execution of ceremonies, use of selected standard Agile tracking tool
- Ensured common understanding between Stakeholders & Team Members by setting expectations as per Scrum principles
- Guided teams in building relevant metrics to give team insight into their progress and promote Continuous Improvement
- Monitored/tracked projects with respect to budgeted cost, demand forecasts, time over-runs to ensure timely execution.
- Developed customized training materials for Agile adoption, ensuring relevance to organizational needs.
Sr. Staff TPM, Transformation Lead
General Electric Company
10.2015 - 10.2017
- Execution Ninja: Expert in slicing and dicing body of work - WBS to fill the Product Backlog
- Go to person to determine the right methodology for project execution
- Managed multiple Programs and Projects
- Agile Coach: Enterprise Agile Coach, with a strong focus on Design, Lean IT and Business Agility around enterprise digital transformations & product innovations
- Help teams adopt DevOps practices
- SAFe implementation: GE partnered with CA technologies to implement SAFe, and I was part of the process
- Forming teams, Value streams and Release trains
- Did the first PI planning for GE in 2016
- Launched Release trains – Forming teams
- Coaching and Training teams and managers
- Innovation: Key catalyst for starting the "Innovation Accelerator" at GE - based on Lean Thinking and Lean Design
- Scrum Master: Effectively facilitate Scrum ceremonies and lead teams successfully with a start up style and then scale
- Product Owner: Coached product owners in accelerating Innovative products visions, created a release road-map via story mapping and helped teams identifying an increment of a product for each sprint to get an early feedback thus accelerating value
- Lean Practitioner: Always believe in Start stop continue ,improve velocity by eliminating waste
- Design Sprints: Conducted design sprints based on Design Thinking approach
- Lead a cross-functional agile team by utilizing inspiration and empowerment to foster teamwork and a collaborative culture
- Tech Savvy: Comfortable with any Platform, Front end or Backend technology requirements and easily bridge the gap between Business and Engineering
- Data Science and Analytics : Managed various cloud based telemetric data science projects and programs at both Pilot and Program level for GE
- IoT : Worked very closely with the Data Scientist and Project teams to study the "AsIS" Telemetry data and if its sufficient for Descriptive , predictive or prognostic data science.
Agile Coach & Scrum Master
IHG
01.2015 - 10.2015
- Transformation Coach – Used creative and innovative methods to establish cadence between on shore and off shore teams
- Multiple Projects : Managed Data Analytics Projects for Royalty programs
- Data Center migration projects
- Webapp development and enhancement
- Worked on 4 different Scrum teams in parallel and successfully met delivery
- Conducted Scrum Activities/ Games to help get the teams more involved and understand the concepts while having fun
- Responsible for maintaining and reporting project budgets
- Created and enhanced various simple but helpful tracking documents – namely: build calendar, Retrospective, Sprint Planning document
- Story Boarding – use this method to make smaller , precise and functional user stories from Epics.
Transformation Coach & Scrum Master
State of GA- Dept. of Edu
02.2012 - 01.2015
- Transformation Coach – transformed 4 different Waterfall and no SDLC methodology verticals to Agile Scrum and Kanban
- Situation: Rewrite / Enhance and sunset 13 applications in the Portal team
- Multiple teams , projects and programs
- SharePoint, Data Lakes, Data center, K12 Webapp
- Exploration: Defined PILOT teams, Trained Top Management and execution teams, Started the Agile Practice with PILOT teams
- Create Knowledge base for Pilot States to share learnings from Federal projects
- Process Definition: PMO formalization, Defining GQM, Define Cadence Strategic Alignment: Shorter feedback cycles, Corporate Reporting and Top management Training
- Scrum Master – conduct daily stand-ups; Sprint planning sessions, Backlog grooming, Showtime to clients and Sprint Retrospective
- Created Business Continuity Planning documentation for SharePoint Redesign Project and Portal Rewrite.
Team Coach & Scrum Master
Autovin
09.2011 - 02.2012
- Worked with Agile Coach implementation partner SSI and a catalyst in transformation journey
- Used system process analysis tools and methods to analyze and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions
- Designed and improved Change management process system for AutoVin Agile coaching and mentoring to the team, helping in sprint planning, retrospective and sprint zero grooming
- Prepared documentation for Disaster Recovery and Continuity Planning.
Lead Consultant- Strategy & Change
IBM
07.2009 - 07.2010
- Key member and the youngest Global SME for Oracle Portal , and part of the Smarter Planet initiative for Competitive Intelligence in Portal and Collaboration space
- Prime competitors Oracle , Google and CISCO
- Provided concept recommendation for all the key sites of the manufacturer by doing pre-study, competitive benchmarking and feasibility checks
- Served as the primary liaison between Marketing/Sales and IT and facilitated requirement gathering workshops, documented, analyzed and prioritized detailed business requirements based on users and business needs.
Lead Business & Sales Analyst
ORACLE
08.2007 - 07.2009
- Planned , Developed & Implemented effective campaigns for the North America territory to trigger traction in Net New accounts and Strategic accounts using Oracle CRM and Peoplesoft CRM tools
- Implemented FMW campaigns planning , product release in Agile and Lean way
- Global SCRUM calls, regular Retrospectives and through backlog and prioritization calls for product release and marketing
- Preparing business case proposal for strategic client for acquisition
- Presented the short, medium and long term opportunities & laid out the strategies to achieve them, to the leadership team in Oracle, a lot of inputs were implemented in the current quarter.
Co-Founder, Owner
PERIDOT CONSULTING SERVICE
07.2005 - 12.2007
- Managed Project execution for all clients - budgets , head count, resource planning and define timelines and milestones
- Managed a team of Project Managers, BA's and mentored them to achieve organizational goals while working in cadence
- Created Project Management Artifacts like Playbook, Project Charter, Project Plan, Project schedule Gantt Chart
- Responsible for requirements gathering, gap analysis, productivity analysis and proposing workflows suggesting improvement.
Product Account Manager
HCL
02.2005 - 07.2005
- Successfully executed corporate marketing campaigns with high turnover
- Responsible for pre-sales of Enterprise Networking Solutions (Site to site VPN, Global IP VPN, Broadband, Co-location, ITES solutions)
- Prepared Product Presentations, Storyboarding and competitive mapping
- Analyzed and comprehend the client's requirement and carry on PRE sales activity.
Education
MBA - Marketing & Systems
Devi Ahilya Vishva Vidyalay
Indore, MP05.2005
Bachelor of Commerce & Computers - Commerce & Computers
Barkatullah University
05.2003
Skills
- Management Team Leadership
- Rules and regulations
- Performance Benchmarking
- Goal Setting
- Relationship and Team Building
- Board Reporting
- Innovative and Visionary
- Transformative leadership
- Coaching and Mentoring
- Budget Oversight
- Consulting
- Executive Leadership
- Strategic Planning
- Metrics Tracking
- Project Oversight
- Client Engagement
- Performance Improvement
- Corporate Communications
- Organizational Development
Certification
LeSS Basic – CLB
Agenda Shift Practitioner
IC-Agile : Lean Change Management - ICP-CAT
TKP - Trained Kanban Practitioner
SAFe SA 4.6 - License # 49306213- 6247
SAFe SPC 4.6 - License # 26997834-5043
SAFe POPM 4.6 -License # 56837457- 3751
SAFe SASM 4.6 - License# 68931241- 8298
Certified Scrum Master CSM - License #000336137
Certified Scrum Professional
CSP Core Strategy Certified – IBM & HBS
Timeline
Vice President Agile Transformation
Northern Trust
08.2022 - Current
Agile Transformation Lead
Equifax
08.2020 - 05.2021
Portfolio Agile Coach
Ford Motor Private Limited
02.2019 - 06.2022
Agile Coach
Anthem
10.2017 - 01.2019
Sr. Staff TPM, Transformation Lead
General Electric Company
10.2015 - 10.2017
Agile Coach & Scrum Master
IHG
01.2015 - 10.2015
Transformation Coach & Scrum Master
State of GA- Dept. of Edu
02.2012 - 01.2015
Team Coach & Scrum Master
Autovin
09.2011 - 02.2012
Lead Consultant- Strategy & Change
IBM
07.2009 - 07.2010
Lead Business & Sales Analyst
ORACLE
08.2007 - 07.2009
Co-Founder, Owner
PERIDOT CONSULTING SERVICE
07.2005 - 12.2007
Product Account Manager
HCL
02.2005 - 07.2005
MBA - Marketing & Systems
Devi Ahilya Vishva Vidyalay
Bachelor of Commerce & Computers - Commerce & Computers
Barkatullah University