Julane "Jules" Jackson
Mount Washington,KY
Summary
Have been in the multi-housing and property management industry for 30 years. Have held positions from leasing consultant to regional manager. Have worked all over the country, including Arizona, Nevada, California, Florida, and most recently Kentucky. Currently seeking a property management position in Louisville and surrounding areas. Have superior customer service skills. Well versed in Section 8 and property laws. A dependable team player, with an outgoing and cheery disposition. Adaptable and will gladly face any challenge. Can and willing to quickly learn any new property or company policies.
Overview
16
16
years of professional experience
Work History
Property Manager 121 Units
Brookside Properties, Inc.
Louisville, KY
08.2022 - Current
- Successfully leased-up rehab property to 100% occupancy
- Supervised maintenance and leasing staff
- Maintained budget
- Scheduled vendors and contractors
- Processed AP and AR
- Created renewal offers and maintained renewal tracker
- Collected and posted rent
- Followed-up on DQ
Assistant Property Manager 385 Units
Station Jtown By Arium
Louisville, KY
08.2021 - 08.2022
- Responsible for rent collection by actively communicating with the residents, issuing notices, making phone calls, and house calls
- Responsible for tracking and capturing renewals
- Create and maintain lasting relationships with residents and vendors
- Leasing and touring, ensuring all prospects are given a warm welcome and shown all amenities following fair housing guidelines
- Update Yardi software with applicant and current resident stats
- Effectively communicate with maintenance staff for resident work orders and property issues
- Single handedly captured a considerable sum of money on the delinquency report
- Updating the rental assistance tracker for Covid Relief Funds
- Create legal paperwork for pending evictions due to nonpayment of rent and lease violations
Property Manager for Condo Associations and HOA's
Cornerstone Property Management Group
Louisville, KY
11.2020 - 08.2021
- Maintained relationships with association board members
- Organized, scheduled, and lead board meetings where discussions were held regarding pending projects, finances, and violations
- Scheduled contractors and vendors for repairs and work to be completed on the properties
- Managed 8 associations during this time
- Conducted weekly inspections of each property
- Issued and maintained violation notices to home and condo owners
- Familiarized myself with bylaws for each association
Property Manager - Tax Credit
All Trade Property Management
Louisville, KY
01.2019 - 11.2020
- Managed three multi-housing properties
- Supervised maintenance and leasing staff for all properties
- Scheduled vendors for turns of units
- Maintained paperwork and reporting for the state of Kentucky
- Present for all inspections
- Attended weekly ownership calls and presented accurate reports regarding each property
- Established relationship with Section 8 to fully lease the properties
Property Manager - Single Family Homes
Invitation Homes Inc.
Tampa, FL
01.2013 - 11.2018
- Had 600 plus rental homes in portfolio spanning three counties
- Conducted inspections after purchase of home for scheduling of any work needed to make them rent ready
- Marketing rental homes
- Assigned listing to various realtors
- Conducted background screening on applicants
- Collected and posted rent payments
- Maintained lease paperwork for each home
- Assigned work orders to maintenance staff
- Conducted move out inspections and completed move out paperwork
Property Manager 435 Units
Maxx Properties
Phoenix, AZ
09.2007 - 11.2012
- Managed two multi-housing properties
- Supervised maintenance and leasing staffs at both properties
- Responsible for creating and maintaining annual budget
- Scheduled vendors and contractors for both properties
- Processed accounts payable and receivable
- Successfully received quarterly NOI bonuses
Education
Bachelor of Arts - Business Management
Florida State University
Tallahassee, FL06.1990
Skills
- Tenant Relations
- Property Management
- Compliance Monitoring
- Staff Management
- Maintenance Scheduling
- Tenant and Eviction Laws
- Multi-Family Property Management
- Leasing and Sales
- Customer Service-Focused
- Fair Housing Mandates
- Property Tours and Inspections
- Exceptional Oral and Written Communication Skills
Timeline
Property Manager 121 Units
Brookside Properties, Inc.
08.2022 - Current
Assistant Property Manager 385 Units
Station Jtown By Arium
08.2021 - 08.2022
Property Manager for Condo Associations and HOA's
Cornerstone Property Management Group
11.2020 - 08.2021
Property Manager - Tax Credit
All Trade Property Management
01.2019 - 11.2020
Property Manager - Single Family Homes
Invitation Homes Inc.
01.2013 - 11.2018
Property Manager 435 Units
Maxx Properties
09.2007 - 11.2012
Bachelor of Arts - Business Management
Florida State University