Julekha Juli
Fresh Meadows,NY
Summary
Adept at managing high-pressure situations and enhancing customer satisfaction, my tenure at OTG Management JFK Airport honed my skills in food safety compliance and exceptional customer service. Demonstrating strong communication and organizational abilities, I consistently delivered fast, efficient service, contributing to a cohesive team atmosphere and improved service delivery.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Champion
Taco Bell Cantina
08.2023 - Current
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
- Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
Host
OTG Management JFK Airport
01.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Associate of Science - Accounting
LaGuardia Community College of The City University of New York
Long Island City, NY12.2025
Skills
Food safety knowledge
Sanitation Practices
Customer Service
Fast and efficient service worker
Money Handling
Organization and Planning
Food Safety Compliance
FLUENT IN English
Good with Numbers and math
Certification
certificate in Food Protection
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Host
OTG Management JFK Airport
01.2024 - 08.2024
Food Champion
Taco Bell Cantina
08.2023 - Current
Associate of Science - Accounting
LaGuardia Community College of The City University of New York
certificate in Food Protection
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