Trainer
Chick-fil-A
02.2022 - 09.2022
juleon joseph
Magnolia
Timeline
Team Leader
Chick-fil-A
2021.07 - 2022.02
Work Study Student
World Atlantic Airlines
01.2021 - 02.2022
Associate of Science - Professional Pilot Course
Miami Dade College
01.2021 - Current
Work History
Team Leader
Chick-fil-A
Miami, FL
2021.07 - 2022.02
- Collaborated with team members to achieve target results.
- Maintained energy and enthusiasm in fast-paced environment.
- built strong relationships with customers through positive attitude and attentive response.
- created a new traffic flow system with the owner to maximize team member efficiency and the amount of cars let into the drive-thru. With the implementation of this system and many other moving parts of our operation we became the number one chick-fil-a in the country and remain the best if not of of them
Work Study Student
World Atlantic Airlines
Miami, TX
01.2021 - 02.2022
- Produced high-quality communications for internal and external use.
- Fielded phone calls, took messages and directed callers to appropriate personnel.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Gained operational knowledge and supported departmental needs.
Trainer
Chick-fil-A
The Woodlands, TX
02.2022 - 09.2022
- Monitored participant workflow and behaviors throughout training process.
- Introduced standardized training for cohesive learning environments.
- Tracked attendance and evaluated progress for assigned trainees.
- Implemented diverse instructional methods, optimizing trainee engagement.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Education
Associate of Science - Professional Pilot Course
Miami Dade College
Miami, FL 01.2021 - Current
Skills
- Team Exercises
- Workflow Support
- Coaching and Mentoring
- Verbal and Written Communication
- Production and Time Sequencing
- Teamwork and Collaboration
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