Summary
Overview
Work History
Education
Skills
Affiliations
Volunteering and Leadership
Timeline
Generic
Jules Dreifuerst

Jules Dreifuerst

Austin

Summary

Experienced and dependable customer service professional with over 4 years of expertise in delivery driving, customer relations, and large-scale restoration projects. Proven ability to manage time effectively, resolve challenges, and communicate clearly, consistently ensuring a positive customer experience, even in high-pressure situations. Demonstrates strong problem-solving skills and a commitment to team success. Eager to leverage a diverse skill set to contribute to a customer-focused role, delivering exceptional service and supporting organizational goals.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Tso Chinese Delivery
03.2022 - 05.2023
  • Provided timely, efficient, and friendly service to customers, ensuring satisfaction with each delivery. Often 5 or 6 customers at a time
  • Communicated proactively with customers to confirm delivery times and resolve any issues or special requests. Keeping delivery times down to 15 minutes.
  • Managed cash and electronic payments and provided correct change when necessary
  • Ensured safe and efficient transport of food orders, maintaining quality and temperature during delivery
  • Contributed to high customer satisfaction through friendly, professional interactions and attention to detail. Keeping an approval score of over 95%

Independent Contract Driver

DoorDash
12.2020 - 03.2022
  • Resolved client issues promptly, demonstrating excellent problem-solving skills and maintaining high levels of customer satisfaction. Keeping a Drivers score of over 4.5
  • Enhanced customer satisfaction by providing timely and efficient delivery services. Keeping Delivery times under 20 minutes where applicable
  • Adhered to local traffic laws and regulations, promoting a safe driving environment for both self and others on the road.
  • Coordinated pickup/drop-off schedules effectively to maximize earnings per hour worked while meeting customer expectations consistently.
  • Assisted clients with loading/unloading packages as needed, showcasing strong physical fitness and dedication to customer service excellence. Lifting up to over 50 pounds.

Delivery Courier

Tiff's Treats
08.2018 - 12.2020
  • Drove safely at all times to avoid accidents and harm.
  • Collaborated with team members to coordinate large-scale deliveries and optimize overall efficiency within the company.
  • Utilized GPS navigation systems to navigate faster routes.
  • Verified package information to check for accuracy and completeness.
  • Handled receipt, storage, identification and delivery of products for clients. Often 15 or more orders a shift.

Education

Associate's Degree - Language Arts

Utah Valley University
Orem, UT

Skills

  • Optimistic Mindset
  • Service Excellence
  • Valid Driver's license
  • Effective Team Collaboration
  • Detail-Oriented Approach
  • Effective Time Management
  • Consistent Reliability
  • Analytical skills
  • Inventory Processing Skills
  • Efficient Delivery Coordination
  • Quality Control Expertise
  • Coordinated Communication Strategies
  • Effective Documentation Practices

Affiliations

Boy Scouts of America

Volunteering and Leadership

Boy Scouts of America |

Member, 2007-2015


•Developed leadership, teamwork, and problem-solving skills through participation in outdoor activities, community service projects, and merit badge programs.


•Demonstrated commitment to personal growth by earning 25 merit badges in various fields, including First Aid, Citizenship in the Community, Environmental Science.


•Led and organized events for campouts, community service, fundraising, fostering a sense of responsibility and collaboration among peers.


•Collaborated with troop members to plan and execute camping trips, hikes, and other team-building activities.


•Honed skills in time management, project planning, and conflict resolution while balancing academic, extracurricular, and volunteer commitments.

Timeline

Delivery Driver

Tso Chinese Delivery
03.2022 - 05.2023

Independent Contract Driver

DoorDash
12.2020 - 03.2022

Delivery Courier

Tiff's Treats
08.2018 - 12.2020

Associate's Degree - Language Arts

Utah Valley University

Similar Profiles

CREATE PROFILE
Jules Dreifuerst