Jules Keegan
Lewisville,NC
Summary
Driven Operations Assistant with demonstrated ability to complete tasks efficiently and productively. Skilled in community engagement, project management, and cross-cultural communication. Excel at problem-solving, teamwork, and adaptability in diverse environments. Has experience with Microsoft, Canva, CITRIX programs, and diverse writing and presentation skills.
Overview
4
4
years of professional experience
Work History
Social Skills Development Volunteer
iCan House
Winston-Salem, NC
05.2024 - 08.2024
- Provided support for teenage program members with autism.
- Facilitated functional life skills development in students with autism through explicit instruction and repetition to entrench skills.
- Participated in professional development activities related to special education topics such as differentiated instruction or best practices in working with students who have autism spectrum disorder.
Gender and Sexuality Educator
University of North Carolina at Greensboro
Greensboro, NC
08.2023 - 05.2024
- Presented public presentations for student and staff cultural education.
- Designed flyers and advertisements for events with programs like Canva.
- Created a safe environment for student and staff questions about campus culture
- Held weekly team meetings and gave input on events to be planned.
- Regularly performed set-up and tear-down duties at public events.
Sitel Customer Service
Sitel
Lewisville, NC
08.2020 - 05.2021
- Provided timely and accurate responses to customer inquiries regarding insurance policies and bank services.
- Performed data entry tasks to keep records up-to-date and accurately entered into the system.
- Identified potential problems and escalated them as needed to ensure resolution.
- Explored alternative solutions when initial attempts failed to resolve an issue.
Education
High School Diploma -
Winston Salem Christian School
Winston-Salem, NC05-2017
Bachelor of Arts - Cultural Anthropology
University of North Carolina At Greensboro
Greensboro, NCSkills
- Cross-cultural communication
- Training facilitation
- Graphic design skills
- Life skills education
- Adaptability
- Time management abilities
- Emotional awareness
- Problem-solving abilities
Affiliations
- Culture Engaged Focus in Anthropology
- Volunteer Work
- Digital Account Management
Timeline
Social Skills Development Volunteer
iCan House
05.2024 - 08.2024
Gender and Sexuality Educator
University of North Carolina at Greensboro
08.2023 - 05.2024
Sitel Customer Service
Sitel
08.2020 - 05.2021
High School Diploma -
Winston Salem Christian School
Bachelor of Arts - Cultural Anthropology
University of North Carolina At Greensboro
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