Jules Rush
.
Glen Cove,New York
Summary
I would like to introduce myself; my name is Jules Rush, and I am confident that my talents will be of great service to the firm. I have spent many years working with the general public and with individuals, and I believe that my skills will be of great benefit to the company.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Crew/Team
McDonalds
2 2020 - 1 2023
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Conducting oneself in a responsible and professional manner
- Providing service that is both prompt and friendly
Customer Service Agent
Walgreens
01.2023 - 12.2023
- Showing General professionalism
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Assisting Clients
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Cybersecurity CERT - Cybersecurity
Nassau Community College
09.2022 - Current
Skills
Customer Engagement
Timeline
Customer Service Agent
Walgreens
01.2023 - 12.2023
Cybersecurity CERT - Cybersecurity
Nassau Community College
09.2022 - Current
Crew/Team
McDonalds
2 2020 - 1 2023