Jules Vargas
Irving
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in inventory management and customer service. Proven ability to enhance stock rotation processes and resolve customer inquiries effectively. Skilled in employee training and safety compliance, fostering a collaborative team environment to achieve operational excellence.
Overview
11
11
years of professional experience
Work History
Stock Room Associate
Walmart
Irving
06.2020 - Current
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Kept stockroom clean and neat for maximum productivity.
- Managed daily tasks such as labeling boxes, sorting orders according to priority level.
- Verified product numbers with scanners and manual tracking.
- Participated in periodic inventory audits to verify stock quantities.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Adhered to all company policies related to health and safety regulations when working in the stockroom area.
- Performed daily inventory cycle counts and assisted with full audits.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Operated material handling equipment safely, such as pallet jacks and dollies.
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Used accurate and efficient storage procedures to shelve new merchandise and returned items.
- Resolved customer complaints regarding product availability or quality promptly by providing satisfactory solutions.
- Utilized handheld devices for tracking merchandise and updating inventory data.
- Responded to staff requests for backroom items or additional stock.
- Collaborated with team members on various projects related to inventory control management and restocking processes.
- Ensured safety procedures were followed to prevent injury or damage to goods.
Maintenance Crew Member
Texaco
Irving
05.2014 - 06.2021
- Removed snow from sidewalks, driveways and parking areas.
- Inspected and replaced light fixtures and bulbs.
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Organized storage areas for efficient use of space.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
- Conducted regular cleaning and maintenance of gas station facilities to uphold safety standards.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Performed daily inventory checks to ensure stock levels met customer demand.
- Prepared daily reports of fuel, oil and accessory sales.
- Implemented loss prevention strategies to minimize shrinkage.
- Prepared daily records of food and gas sales and balanced register drawers.
Assistant Manager
Kentucky Fried Chicken
Irving
03.2016 - 06.2020
- Recruited and trained new employees to meet job requirements.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Assigned work and monitored performance of project personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved conflicts between team members in an effective manner.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented quality control measures to uphold company standards.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Collaborated with management on developing strategic plans for achieving business goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
GED -
Theodore Roosevelt High School
500 E.Fordham Road Bronx N.YSkills
- Inventory management and stock rotation
- Material handling and labeling accuracy
- Safety compliance
- Customer service and support
- Employee training and development
- Data entry and quality control
- Time management
- Team collaboration
- Problem resolution
- Hospitality and accommodation
- Data entry
- Quality control
- Employee training
Languages
Spanish
Professional
References
References available upon request.
Timeline
Stock Room Associate
Walmart
06.2020 - Current
Assistant Manager
Kentucky Fried Chicken
03.2016 - 06.2020
Maintenance Crew Member
Texaco
05.2014 - 06.2021
GED -
Theodore Roosevelt High School