Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juli Hilton

New Port Richey,FL

Summary

Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.

Overview

5
5
years of professional experience

Work History

Call Center Representative

Luxury Bath of Central FL
Palm Harbor, FL
07.2023 - Current
  • Received inbound leads from various lead sources, along with Customer inquiries.
  • Maintained accurate records of conversations with clients/prospects using Lead Perfection CRM.
  • Met daily performance goals related to call volume, quality assurance standards, and average handle time.

Inside Sales and Customer Service

Boyd Industries
Clearwater, FL
07.2020 - 07.2023
  • Managed customer inquiries by providing accurate product details, pricing information, and written quotes through Dynamics 365 CRM.
  • Conducted outbound calls to existing clients to upsell products or services.
  • Provided efficient resolution of customer complaints.
  • Streamlined order processing for outside sales representatives, ensuring smooth transition into production.

Sales Lead Generator

First Capital Business Solutions
Rochester, NY
05.2019 - 06.2020
  • Generated leads within a 90 mile radius through successful prospect cold calling of business's and effective use of persuasive communication skills.
  • Identified potential new markets for lead generation activities.
  • Utilized SalesForce CRM software for lead status and customer information tracking.

Education

Associate of Occupational Studies - Sales And Marketing Education

Bryant And Stratton
12-1993

Skills

  • Customer Needs Assessment
  • Sales Closing
  • Overcome objections
  • Persuasive negotiator
  • Prospect Follow-Up

Timeline

Call Center Representative

Luxury Bath of Central FL
07.2023 - Current

Inside Sales and Customer Service

Boyd Industries
07.2020 - 07.2023

Sales Lead Generator

First Capital Business Solutions
05.2019 - 06.2020

Associate of Occupational Studies - Sales And Marketing Education

Bryant And Stratton
Juli Hilton