Juli Tucciarone
Oakland,CA
Summary
Outgoing professional dedicated to elevating guest expectations and experience by providing world-class customer service while preserving company legacy.
Overview
10
10
years of professional experience
Work History
Ride Operator at TRON Lightcycle / Run
Walt Disney World Resort
08.2025 - Current
- Followed safety procedures for operating and loading and unloading passengers.
- Ensured guest satisfaction through consistently positive guest interactions and memorable ride experiences.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Adapted to a schedule with rotational shifts and a variety of safety critical positions.
- Facilitated smooth ride operation during peak holiday season at the most popular attraction in Magic Kingdom, handling high volumes of guests with efficiency.
Retail Sales Associate
Madewell
09.2022 - 07.2025
- Greeted customers and answered questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to company standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Front Desk Receptionist
Glosslab
06.2022 - 08.2022
- Duties included booking appointments both in-person as well as through an online platform, managing the appointment calendar and membership services, as well as handling billing for both clients and technicians at our busiest location.
- Frequently worked both opening and closing shifts at our salon as the only Front of House team member.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Front of House Server
Homeroom Mac & Cheese
03.2020 - 01.2021
- Was onboarded during the height of the Coronavirus pandemic, and was in charge of taking orders both in person and via phone, operating the register, as well as bagging orders and restocking the front of house.
- Performed multiple duties at once, or alone during peak hours.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Administrative Assistant
Beles & Beles Law
08.2015 - 07.2019
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Managed accounts and client records, observing confidentiality, and extreme discretion.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Displayed a high degree of diplomacy.
- Demonstrated strong interpersonal skills.
- Planned how to deal effectively with anticipated stressful situations.
Education
High School Diploma -
Oakland School For The Arts
Bachelor of Fine Arts - Drama
New York University, NYU Tisch School of The Arts
Skills
- Strong Communication and Interpersonal Skills
- Creative Problem-solving Skills
- Effective Time Management
- Quick and Adaptive Learner
- Ability to Multitask
Timeline
Ride Operator at TRON Lightcycle / Run
Walt Disney World Resort
08.2025 - Current
Retail Sales Associate
Madewell
09.2022 - 07.2025
Front Desk Receptionist
Glosslab
06.2022 - 08.2022
Front of House Server
Homeroom Mac & Cheese
03.2020 - 01.2021
Administrative Assistant
Beles & Beles Law
08.2015 - 07.2019
High School Diploma -
Oakland School For The Arts
Bachelor of Fine Arts - Drama
New York University, NYU Tisch School of The Arts