Julia Braunbeck
Crossville,TN
Overview
7
7
years of professional experience
Work History
Castle Magic Shopping
Self
06.2020 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Developed and used specific methodologies for collecting and analyzing marketing data.
- Leveraged marketing data to forecast marketing campaign success and sales trends.
Marketing Intern
Remmie Health
, WA
09.2021 - 12.2021
- Created proposals for service and product strategies based on marketing data.
- Managed tracking and reporting of search-related activities to provide analyses to marketing executives.
- Developed content for social media campaigns targeting various audiences.
- Collaborated with design team to create visuals that enhance brand identity.
Marketing, Social Media & Customer Service
Deals Only Web Store
Bellingham, WA
06.2018 - 10.2019
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Monitored social media platforms for customer feedback and responded accordingly.
- Tracked all customer interactions using internal software applications.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Education
Bachelor of Arts - Multidisciplinary Studies: Business And Technology
Western Washington University
Bellingham, WA06-2019
Skills
- Project planning
- Microsoft PowerPoint, Excel, and Word
- Customer Service
- Presentation Skills
- Effective Communication
- Adobe Acrobat
- CapCut Video Editor
- Canva
- TikTok Video Editor
- Social Media Marketing: TikTok, Facebook, Instagram, & X
- Communication Skills
- Mac OS
- eCommerce marketing
- IOS
Timeline
Marketing Intern
Remmie Health
09.2021 - 12.2021
Castle Magic Shopping
Self
06.2020 - Current
Marketing, Social Media & Customer Service
Deals Only Web Store
06.2018 - 10.2019
Bachelor of Arts - Multidisciplinary Studies: Business And Technology
Western Washington University