Julia Barahona
Baltimore
Summary
To utilize my professional skills and abilities while increasing your company's efficiency, effectiveness and productivity.
Overview
7
7
years of professional experience
Work History
Pratt Street Ale House
02.2023 - Current
- -Meet Guests at the entrance of the building and direct them to the different floors of the building
- -Sell merchandise and promoted different events to gain revenue for the company -Assisted with gaining clients to do business with the company and booked events
Office Assistant
Baltimore Detention Center in Towson
Towson, MD
12.2022 - 07.2023
- -Answered incoming calls and directed callers to the department requested.
- -Organized files in alphabetical order and numeral order.
- -Filed new and existing inmates documents in folders.
Placement Specialist
Pearson Education INC
Baltimore, MD
05.2022 - 09.2022
- Answered incoming calls and made outgoing calls to assist Parents and Students with the appropriate documents to enroll Students into grade levels K-12
- -Provided Parents and Students with information about the Enrollment Process of enrolling Students into the virtual learning school.
Placement Specialist
Pearson Education INC
Baltimore, MD
06.2021 - 12.2021
- -Answered incoming calls and made outgoing calls to assist Parents and Students with the appropriate documents to enroll Students into grade levels K-12
- -Provided Parents and Students with information about the enrollment process of enrolling Students into the virtual learning school.
Emergency Operator
Lifebridge Health
Baltimore City, MD
01.2021 - 05.2021
- -Answered incoming and made outgoing calls to assist and navigate employees, patients and patients loved ones throughout the hospital
- -Answered Emergency Code phones for medical teams to assist with any emergencies
- -Assisted hospital personnel to communicate in or out of the hospital
Call Center Agent
Maximus
Windsor Mill, Maryland
06.2019 - 01.2020
- -Answered incoming calls in the appropriate time frame
- -Assisted Veterans and their medical providers with information on behalf of the veterans
- Made medical appointments for Veterans and provided them the information upon request
Education
Diploma -
Northwestern Senior High School
Baltimore City, Maryland08-2003
Skills
- -Advanced Manager 2nd Level Certified
- -Planned meetings/events
- -Audited
- -Coached crew members
- -Completed important documents for company
- -Created a positive work environment
- Enforced rules and policy
- -Delegating
Timeline
Pratt Street Ale House
02.2023 - Current
Office Assistant
Baltimore Detention Center in Towson
12.2022 - 07.2023
Placement Specialist
Pearson Education INC
05.2022 - 09.2022
Placement Specialist
Pearson Education INC
06.2021 - 12.2021
Emergency Operator
Lifebridge Health
01.2021 - 05.2021
Call Center Agent
Maximus
06.2019 - 01.2020
Diploma -
Northwestern Senior High School