Julia Barbati
Kent,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Green Room
Shaler Area School District
02.2020 - 02.2021
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Interacted positively with actors and actresses
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
- Supervised wardrobe, hair, and makeup needs for several actors simultaneously
- Assisted crews with set building
Volunteer
Ovarian Cancer Association
03.2022 - 03.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Customer Service Trainer
Hello Bistro
05.2021 - Current
- Provided coaching and mentoring to employees.
- Trained and mentored many new personnel hired to fulfill various roles.
- Analyzed and evaluated training effectiveness and program outcomes.
- Identify gaps in performance and develop targeted learning solutions.
- Built and maintained professional relationships
Cook Trainer
Hello Bistro
05.2021 - Current
- Trained cooks to maintain clean and organized workstations.
- Supported management strategies to build cooperative and skilled team.
- Monitored and managed staff during busy rush periods to maintain service levels.
Team Captain
Shaler Area School District
05.2022 - 06.2023
- Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Invested time to build and strengthen relationships with teammates
- Attended all practices, meetings, and workouts on time.
- Managed time effectively while traveling for games, attending practice, and going to classes
- Worked with coaches to understand and implement improvement strategies.
- Collaborated to build relationships and create cohesive team environment.
Cook
Hello Bistro
05.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate
- Managed time by organizing and prioritizing duties to prepare and serve food quickly.
- Communicated closely with servers
- Managed opening and closing shift tasks.
Customer service
Hello Bistro
05.2021 - Current
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, and systems.
- Developed technical and mechanical proficiency to assist customers and field staff with service issues.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
Customer Service Cashier
Hello Bistro
05.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Worked with floor team and managers to meet wide range of customer needs.
Pet Sitter
Neighborhood
06.2021 - 07.2023
- Communicated professionally with pet owners via phone, email, and text.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Followed instructions from pet owners.
Education
Bachelor of Arts - Fashion Design
Kent State University
Kent, OH05.2027
Skills
- Teamwork and Collaboration
- Decision-Making
- Effective Communication
- Solving Concerns
- Attention to Detail
- Organization and Time Management
- Flexible and Adaptable
Accomplishments
- Quote from article published in Carnegie Learning textbook
Timeline
Team Captain
Shaler Area School District
05.2022 - 06.2023
Volunteer
Ovarian Cancer Association
03.2022 - 03.2023
Pet Sitter
Neighborhood
06.2021 - 07.2023
Customer Service Trainer
Hello Bistro
05.2021 - Current
Cook Trainer
Hello Bistro
05.2021 - Current
Cook
Hello Bistro
05.2021 - Current
Customer service
Hello Bistro
05.2021 - Current
Customer Service Cashier
Hello Bistro
05.2021 - Current
Green Room
Shaler Area School District
02.2020 - 02.2021
Bachelor of Arts - Fashion Design
Kent State University
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