Julia Berrios
Flanders,NJ
Summary
Proven problem-solver and adept in teamwork, I excelled at Once Upon A Theme by significantly enhancing customer satisfaction and repeat business through innovative solutions and exceptional attention to detail. My strong people skills and reliable nature, coupled with effective conflict resolution, have consistently fostered respect and improved client experiences.
Overview
2
2
years of professional experience
Work History
Summer Nanny
N/A
05.2022 - 07.2023
- Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Party Coordinator/Party Host
Once Upon A Theme
01.2021 - 07.2023
- Increased customer satisfaction by promptly addressing concerns and providing creative solutions for various event needs.
- Ensured timely setup and breakdown of events through effective coordination with staff members, vendors, and venue personnel.
- Boosted repeat business by delivering memorable parties that exceeded client expectations through exceptional attention to detail and clear communication.
- Elevated guest enjoyment levels with innovative entertainment offerings tailored specifically to each unique event theme or occasion.
Education
Bachelor of Science - Marketing
University of Tennessee
Knoxville, TN05.2027
High School Diploma -
Mount Olive High School
Mount Olive NJ06.2023
Skills
- Problem-solving skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent people skills
- Reliable and punctual
Timeline
Summer Nanny
N/A
05.2022 - 07.2023
Party Coordinator/Party Host
Once Upon A Theme
01.2021 - 07.2023
Bachelor of Science - Marketing
University of Tennessee
High School Diploma -
Mount Olive High School