Julia Bonardi
Bayonne,NJ
Summary
Enthusiastic and dedicated professional with a passion for assisting and delivering exceptional customer service in fast-paced environments. Known for keen attention to detail and strong decision-making skills, enabling effective management of multiple concurrent tasks. Possessing a self-motivated work ethic, excelling both independently and as part of a collaborative team, consistently performing at a high level.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head teacher
Key Element Learning
05.2021 - Current
- Maintained accurate records of student attendance, performance, and progress to ensure transparency and effective communication with parents.
- Applied play-based strategies to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Mentored junior teachers, sharing best practices and providing constructive feedback to improve their teaching techniques.
- Fostered a stimulating learning environment by maintaining well-organized and dynamic classroom spaces for daily use.
Customer Service Representative
LD Transportation LLC
06.2018 - 03.2021
- Track incoming and outgoing files and materials
- Creating Invoices in a timely manner
- Maintaining communication with the drivers
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bayonne alternative High School - Dance, Clothing and design, Biochemistry, Forensic science, Human anatomy
Bayonne Alternative High School
Bayonne, NJ06.2021
Skills
- Strong leader
- Detail-Oriented
- Customer service
- Computer skills
- Adaptable
- Communication
- Student Engagement
- Problem-Solving
References
To be furnished upon request
Certification
- Health and Safety and child growth and Development/ mandated reporting for Licensing
- Planning for quality classroom arrangement
- Preschool challenging behaviors
- Intentional teaching for preschool
- Preschool math and science
Timeline
Head teacher
Key Element Learning
05.2021 - Current
Customer Service Representative
LD Transportation LLC
06.2018 - 03.2021
Bayonne alternative High School - Dance, Clothing and design, Biochemistry, Forensic science, Human anatomy
Bayonne Alternative High School
- Health and Safety and child growth and Development/ mandated reporting for Licensing
- Planning for quality classroom arrangement
- Preschool challenging behaviors
- Intentional teaching for preschool
- Preschool math and science
Similar Profiles
Leilani MejiaLeilani Mejia
Teaching Assistant at The Key to Learning With Dr. NymanTeaching Assistant at The Key to Learning With Dr. Nyman
LUCY GRATZLUCY GRATZ
Inclusion Para Pro at Ed Key Sequoia Choice Distance Learning SchoolInclusion Para Pro at Ed Key Sequoia Choice Distance Learning School
Ruben TrejoRuben Trejo
Sales Consultant at Key Learning LLCSales Consultant at Key Learning LLC