Julia Borges
LSU AgCenter
Baton Rouge,LA
Work Preference
Work Type
Full TimePart TimeContract WorkSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
Baton Rouge, LADallas. TXAmes, IA
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
Important To Me
Work-life balance401k matchHealthcare benefitsCareer advancement
3
Languages
5
years of professional experience
Detail-oriented team member with proven expertise in customer service and complaint resolution. Adept at training staff and fostering teamwork for enhanced operational efficiency. Skilled at efficient and effective complaint resolution and conflict management.
Work History
Team Member
1 Year 2 Months- Trained new staff on best practices for scooping techniques and customer engagement.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Collaborated with team members and managed time effectively to optimize workflow during peak service hours for improved efficiency.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials such as egg, raw meat, and eggnog.
Smoothie King Team Member
8 Months- Prepared high-quality products according to company recipes and standards.
- Assisted customers with menu selections, enhancing overall dining experience and fostering customer loyalty.
- Monitored inventory levels, assisting in restocking supplies and minimizing waste through effective management practices.
- Contributed to team success by completing jobs quickly and accurately and covering shifts on short notice
Chick-fil-A Team Member
1 Year 5 Months- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Assisted in training new team members on all front-of-house operations and customer service abilities.
- Resolved customer complaints promptly, ensuring satisfaction and fostering a positive dining experience.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed and efficiency.
Education
Bachelor of Interdisciplinary Studies - Individualized Studies (Psyc, Socl, ComD)
Skills
Product knowledge
Customer service
Complaint resolution
Training and mentoring
Teamwork and collaboration
Problem-solving
Team building
Creativity and innovation
Clear communication
Attention to detail
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Team Member
LSU AgCenter
08.2025 - CurrentRead More
Smoothie King Team Member
Smoothie King
02.2025 - 10.2025Read More
Chick-fil-A Team Member
Chick-fil-A
02.2022 - 07.2023Read More
Louisiana State University
Bachelor of Interdisciplinary Studies from Individualized Studies (Psyc, Socl, ComD)
Read More