Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Bounds

Parkdale,OR

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Grateful Vineyard. Proven ability to enhance sales through effective communication and teamwork. Skilled in cash register operation and inventory management, consistently promoting a welcoming atmosphere and ensuring customer satisfaction. A proactive problem-solver with a keen attention to detail.

Overview

5
5
years of professional experience

Work History

Barista

Country Coffee
09.2024 - 03.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Excavator Operator

Bounds Excavation
06.2024 - 09.2024
  • Loaded and unloaded heavy objects with excavators, such as dirt and other materials on-site.
  • Collaborated with other heavy equipment operators to coordinate movements and optimize work zone safety.
  • Supported crew members in various tasks such as grading terrain, leveling surfaces, or compacting soil when necessary.

Hostess/Server

Ferment
06.2022 - 09.2022
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Cashier

Greatful Vinyard
07.2020 - 12.2020
  • Enhanced store sales by suggesting additional items to customers during their transactions.
  • Contributed to a positive work environment through teamwork, open communication, and proactive problem-solving with colleagues.
  • Provided excellent customer service, addressing questions or concerns and resolving issues promptly.
  • Increased customer satisfaction by providing efficient and accurate cash register transactions.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Horizon Christian
Hood River, OR
06-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Opening and closing duties
  • Problem-solving
  • Exceptional customer service
  • Cash register operation
  • Inventory management

Timeline

Barista

Country Coffee
09.2024 - 03.2025

Excavator Operator

Bounds Excavation
06.2024 - 09.2024

Hostess/Server

Ferment
06.2022 - 09.2022

Cashier

Greatful Vinyard
07.2020 - 12.2020

High School Diploma -

Horizon Christian

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Julia Bounds