Julia Britton
Akron,IA
Summary
Dynamic and dedicated professional with experience at The Spot Espresso Bar & Cafe. Proven ability to foster a positive team environment while training new staff. Skilled in inventory management and problem-solving, ensuring operational efficiency and customer satisfaction.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
The Spot Espresso Bar & Cafe
09.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Cashier
HyVee Foods
02.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Lifeguard
Akron Aquatic Center
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
Education
High School Diploma -
Akron Westfield Community School
Akron05-2024
Skills
- Time management
- Problem-solving
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
The Spot Espresso Bar & Cafe
09.2022 - Current
Cashier
HyVee Foods
02.2022 - 05.2024
Lifeguard
Akron Aquatic Center
05.2021 - 08.2021
High School Diploma -
Akron Westfield Community School
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