Julia Chandler
Fort Lauderdale,FL
Summary
Experienced and sociable server with a track record of providing friendly and prompt customer service. Proficient in recommending personalized menu options and efficiently managing closing duties. Deep understanding of pos system operations and food safety regulations. Demonstrated ability to handle tables of all sizes with accuracy and exceptional service skills, aiming to meet customer needs and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
S3 Sun Surf Sand
Fort Lauderdale
2020.08 - 2021.06
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
Server
J. Alexanders Redlands Grill
Fort Lauderdale
2019.09 - 2020.07
- Educated guests on daily specials, appetizers, entrees, desserts and other menu items
- Greeted customers, provided assistance with inquiries and suggestions for specials, wine, and desserts.
- Completed closing duties by emptying trash, keeping up on sidework, and polishing silverware
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Food Runner
Kiko Japanese Thai and Sushi
Davie
2018.09 - 2019.07
- Delivered entrees to tables and made sure each guest received correct menu items
- Relayed orders and special requests to cooks, while monitoring finished dishes for accuracy with preferences
- Placed dishes, utensils, and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
- Collected empty plates and glasses to minimize bussing requirements between customers.
Crew Member
Moes Southwest Grill
Davie
2017.07 - 2018.08
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
- Upheld high standards of productivity and quality in all areas of operations.
- Resolved customer complaints in a professional manner.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Broward College
Davie, FLSkills
- Guest Engagement
- Menu knowledge
- Food safety understanding
- Food Running
- Order Management
- Dining customer service
- Liquor, wine, and food service
- Effective customer upselling
- POS operation
- Check payment processing
- High-volume dining
- Table Bussing
- Strong Work Ethic
- Exceptional customer service
References
References available upon request.
Timeline
Server
S3 Sun Surf Sand
2020.08 - 2021.06
Server
J. Alexanders Redlands Grill
2019.09 - 2020.07
Food Runner
Kiko Japanese Thai and Sushi
2018.09 - 2019.07
Crew Member
Moes Southwest Grill
2017.07 - 2018.08
High School Diploma -
Broward College
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