Julia Cooper
Abilene,TX
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Store Secretary
Dillards Department Store
, TX
06.2021 - 05.2024
- Assisted customers with inquiries and provided customer service.
- Performed administrative duties such as typing, copying, scanning, faxing, and mailing documents.
- Managed front desk operations including answering emails, taking messages, sorting mail.
- Maintained store records, including inventory and accounting information.
- Organized hard copy files according to established filing systems.
- Onboarded new employees in time reporting and payroll systems.
Server/Cashier Team Lead
Fuzzy Taco Shop
Abilene, TX
03.2020 - 01.2021
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed day-to-day duties accurately and efficiently.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Personal Shopper
Walmart
Abilene , TX
09.2019 - 02.2020
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Normandy High School
Parma Ohio 05-2019
Skills
- Data Entry
- Recordkeeping
- Payroll Administration
- High Volume Phone Inquiries
- Order Placement
- Problem-Solving
- Teamwork and Collaboration
- Multitasking and Time Management
- Excellent Communication
- Paperwork Processing
Timeline
Store Secretary
Dillards Department Store
06.2021 - 05.2024
Server/Cashier Team Lead
Fuzzy Taco Shop
03.2020 - 01.2021
Personal Shopper
Walmart
09.2019 - 02.2020
High School Diploma -
Normandy High School