Julia Cruz
Sugar Land
Summary
Dynamic professional with a proven track record at Enchanted Gardens, excelling in customer service and visual merchandising. Expertly coordinated promotional events that significantly boosted sales, while maintaining organized inventory and delivering exceptional client interactions. Known for a calm demeanor and strong multitasking abilities, ensuring a positive shopping experience for all customers.
Overview
6
6
years of professional experience
Work History
Plant Nursery Worker
Enchanted Gardens
Sugar Land
03.2023 - Current
- Organized and maintained efficient filing systems for documents and records.
- Greeted visitors and clients professionally to ensure positive experiences.
- Operated cash register accurately, processing payments through various methods.
- Resolved customer complaints related to product quality and service issues.
- Planned and implemented seasonal merchandise displays to enhance store appeal.
- Coordinated promotional events, boosting sales with giveaways and discounts.
- Maintained accurate inventory levels through regular stock checks and inspections.
- Provided exceptional customer service by addressing inquiries about products and availability.
Bakery Assistant
Lupitas bakery
Rosenberg
03.2019 - 02.2021
- Maintained accurate records of all baking supplies utilized in production.
- Provided prompt and courteous customer service by addressing inquiries.
- Ensured adherence to safety protocols while working in bakery area.
- Decorated cakes using piping techniques and fondant sculpting.
- Stocked shelves with freshly baked goods throughout day.
- Prepared fillings for pastries based on specific customer orders.
- Restocked shelves with freshly made products regularly.
- Served customers at front counter, delivering product information and taking orders.
Education
High School Diploma -
BF Terry High School
Rosenberg, TX05-2021
Skills
- Customer service and client interaction
- Visual merchandising and product selection
- Inventory management and cash handling
- Event coordination and operations support
- Document organization and administrative support
- Team collaboration and multitasking
- Presentation creation and marketing assistance
- Sales promotion strategies
- Floral design
- Plant care and handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Plant Nursery Worker
Enchanted Gardens
03.2023 - Current
Bakery Assistant
Lupitas bakery
03.2019 - 02.2021
High School Diploma -
BF Terry High School
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