Kaitlyn Parker
Laurel,MS
Summary
Highly motivated recent graduate with Associate degree in Computer Science. Dedicated to delivering high-quality work for clients through creative problem-solving and expert planning. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Plant Nursery Worker
Laurel Nursery & Garden
03.2025 - Current
- Felt plants' leaves and noted coloring to detect presence of insects or disease.
- Crossed plants to produce new breeding material for field and glasshouse trials.
- Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
- Promoted a positive team atmosphere among coworkers through active collaboration during daily tasks and special projects.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
- Ensured the healthiest possible plants were available for sale by routinely inspecting specimens for quality control purposes.
- Increased plant health and growth by consistently monitoring and adjusting irrigation systems.
- Unloaded plants and nursery items from delivery trucks.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
- Inspected plants to identify for signs of disease or infestation and address problems early.
- Water, pruned and groomed plants and trees to maintain health and attractiveness.
- Used effective weed control methods, promoting plant growth.
- Assisted customers with finding requested plants and flowers.
- Coordinated with marketing team to promote sales of various seedlings, increasing sales.
Cashier
Keith's Superstores
09.2024 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Improved efficiency, organized checkout area for optimal workflow.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Reduced processing errors by meticulously following transaction procedures.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Operated cash register to record transactions accurately and efficiently.
Sales Associate
Starkville Dispensary
06.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Cashier Supervisor
Keith's Superstores
05.2022 - 05.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Mentored new sales associates to contribute to store's positive culture.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Sandwich Artist
Subway
11.2022 - 04.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Kept workplace clean and organized in line with restaurant policies.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prepared and presented food in compliance with health and safety guidelines.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Operated manual and electric appliances to peel, slice, and trim food.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
Monogram
JParker Services LLC.
01.2018 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Arts - Computer Science
Jones County Junior College
Ellisville, MS12-2024
High School Diploma -
West Jones High School
Laurel, MS05.2020
Skills
Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing Personality
- Flexible Schedule
- Verbal/written communication
- Cash Register Operation
- Stocking and Receiving
- Cash Handling Accuracy
- Store Opening and Closing
- Sales expertise
- POS System Operation
- Merchandising knowledge
- Upselling
- Cleaning techniques
- Payment Processing
- Building rapport
- Friendly and Helpful
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Customer Assistance
- Communication skills
- Heavy lifting
- Adaptability and flexibility
- Computer proficiency
- Critical thinking
- Relationship building
Languages
English
Native or Bilingual
Timeline
Plant Nursery Worker
Laurel Nursery & Garden
03.2025 - Current
Cashier
Keith's Superstores
09.2024 - 03.2025
Sales Associate
Starkville Dispensary
06.2024 - 08.2024
Sandwich Artist
Subway
11.2022 - 04.2023
Cashier Supervisor
Keith's Superstores
05.2022 - 05.2024
Monogram
JParker Services LLC.
01.2018 - 01.2020
Associate of Arts - Computer Science
Jones County Junior College
High School Diploma -
West Jones High School
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