Julia Curl
Columbia Station,OH
Summary
Customer-focused professional willing to go the extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving. Highly adaptable individual bringing four years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.
Overview
2
2
years of professional experience
Work History
Sales Associate
HomeGoods
Strongsville, OH
02.2022 - 10.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Assessed customer needs to provide assistance and information on product features.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Crew Member
Raising Cane's
Strongsville, OH
04.2023 - 10.2023
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Interacted pleasantly with guests to deliver quality customer service.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Hospitality Worker
Kemper House
Strongsville, OH
04.2024 - Current
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Prepared entrees, side dishes, and desserts for guests during busy periods.
- Planned and served meals and snacks to patients according to prescribed diets.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Engaged with residents to provide positive and enriching experiences.
Education
High School Diploma -
Ohio Virtual Academy
Maumee, OH06-2023
Skills
- Teamwork and Collaboration
- Professional Demeanor
- Goal-Oriented
- Customer Service
- POS System Operation
- Outgoing Personality
- Retail merchandising expertise
- Fast Learner
Timeline
Hospitality Worker
Kemper House
04.2024 - Current
Crew Member
Raising Cane's
04.2023 - 10.2023
Sales Associate
HomeGoods
02.2022 - 10.2022
High School Diploma -
Ohio Virtual Academy