Julia Davidson
Richmond,VA
Summary
Responsible and on time to work, enjoy receiving feedback and talking to customers. History of being professional and having great customer interactions and friendships with coworkers. Well organized and know how to keep things running smoothly when busy.
Overview
8
8
years of professional experience
Work History
Cashier/Customer Service
Publix
02.2022 - 07.2024
- As an employee at Publix I treat customers with respect and genuine joy when they come in
- I greet people and scan their items while bringing up conversation and making sure they found everything they came for
- In addition I shop (via Instacart Publix) for customers' items and make sure everything is undamaged and suitable for them
- Recently got promoted to be a barista at the in-store Starbucks.
- Transferred to Richmond location after working with Publix for over a year
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server/Host
The Flyin' Pig
04.2019 - 08.2019
- In this position I greeted tables, got their drinks, took their orders, made sure everything came out as requested, pre-bussed, etc
- I had a good amount of cut work like cleaning my section and cleaning the server station.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
To-Go Server
Glory Days Grill
07.2016 - 04.2019
- I worked in the back of house prepping sauces/condiments for the To-Go meals and cold side food in house (appetizers, salads, wings, etc.) along with making sure the food sent out was correct
- I also worked in the front as a cashier.
Education
No Degree -
Virginia Tech
Blacksburg, VAHigh School Diploma -
Manchester High School
Midlothian, VA06.2019
Skills
- Cash Handling
- Team Collaboration
- Active Listening
- Honest and Dependable
- Food Preparation
- Host/Hostess
- Restaurant Experience (3 years)
- Serving Experience
- Food Service
- Food Safety
- Kitchen Experience
- Retail Sales
- Cleaning Experience
- Upselling
- Microsoft Word
- Cooking
- Kitchen Management Experience
- Veterinary experience
- Barista Experience (1 year)
- Coffee Experience
- Culinary Experience
- POS
- Customer service (2 years)
- Communication skills
- Front desk
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
Assessments
Customer focus & orientation, Proficient, 01/01/22, Responding to customer situations with sensitivity.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cashier/Customer Service
Publix
02.2022 - 07.2024
Server/Host
The Flyin' Pig
04.2019 - 08.2019
To-Go Server
Glory Days Grill
07.2016 - 04.2019
No Degree -
Virginia Tech
High School Diploma -
Manchester High School