Julia Davies
West Chicago,IL
Summary
I use data to improve user interfaces on websites. I love researching new products and helping companies define what that product should be and how it should behave, according to actual user feedback. I have extensive experience in system integrations, software development, enterprise system implementations, and program leadership. Lately I’ve been working on Marketing websites, ensuring the site design and system integrations are driving value in the buyer journey.
Overview
36
36
years of professional experience
Work History
Sr. Product Manager, Web Channel
UL Solutions
04.2021 - Current
- Productized the global web channel, defining the roadmap for platform and user interface enhancements, driving traffic improvements of 10-50%
- Led the design and implementation of e-commerce for training course sales, leveraging Stripe for multi-currency, multi-lingual user experience and payment processing
- Implemented a strategic Search Engine Optimization (SEO) program including SEO of localized content
- Led the team to develop and launch a new website for China, incorporating WeChat integration, refreshed content, and lead generation forms compliant with China’s Personal Information Protection Laws (PIPL)
- Defined repeatable methodologies for integrating acquired companies’ web properties, and for migrating websites between platforms, ensuring high-performing web content
User Experience Design Lead
UL, LLC
04.2016 - 04.2021
- Led multiple cross functional team projects to design and implement new user experiences and business processes supporting high performing websites. Examples: Unified intake process for all 18 Corporate Marketing functions, Translations service providers and automated web content translation work process.
- Led production of all 750 Service pages for UL.com relaunch on Drupal.
- Developed Translation Management Center of Excellence and implemented a new platform for managing translations enterprise-wide, saving thousands of dollars annually
- Completed several UX design projects, from requirements through clickable wireframes
User Experience Consultant
Humana, Inc.
12.2014 - 04.2016
- Interaction Designer
- Designed wellness products using Axure wireframes
- ZSpace Inc
- – Information Architecture Consultant - card sorts and tree-testing
- UserTesting.com – Provided user feedback on mobile and desktop application designs
- The Health Cares Exchange Initiative, Inc
- – Design and Implementation Consultant
Forward Program Manager
Pearson
11.2008 - 03.2013
- Company Overview: Curriculum Group - Forward Program Manager
- “Forward” was a high profile collaborative curriculum development effort between Pearson and Montgomery County Public Schools, MD
- The Forward program is a completely digital teacher tool that provides all reading, writing, math, science and social studies curriculum for Grades K-5, along with associated Performance Based Assessments and Professional Development
- Developed and implemented a SharePoint project management tool used by all 10 work streams
- This tool was a critical success factor for on time and on budget delivery of all program deliverables
- Collected and shared schedules, issues, risks, change requests
- Led the requirements and design phases, then collaborated with 10 work streams to create the three-year program-wide development schedule
- Managed scope, schedule and budget to meet projected revenue targets in 2012-2014, with favorable return on investment for the $19 million program budget
- Curriculum Group - Forward Program Manager
CPS Sr. Project Manager
Pearson
12.2004 - 10.2008
- Company Overview: School Systems Group
- Led the onsite implementation and product support team for Chicago Public Schools (CPS)
- At the time, it was North America’s largest Student Information System (SIS), serving more than 600 schools and 430,000 students
- Primary customer relationship manager for SIS software product development, implementation and support
- Prioritized issues, managed risks and managed onsite staff of 10-25 people
- Changed customer relationship from adversarial to proactive and profitable
- School Systems Group
Sr. Consultant
Siemens Business Services, Inc.
07.1998 - 06.2002
- Company Overview: Services company helping customers control costs, managing the entire PC lifecycle
- Promoted to Asset Management Practice Manager and Director of Consulting
- Services company helping customers control costs, managing the entire PC lifecycle
Sr. Consultant
IBM Global Services
10.1994 - 07.1998
- Company Overview: Services company helping customers control costs, managing the desktop PC lifecycle
- Promoted to Manager and Sr
- Manager
- Services company helping customers control costs, managing the desktop PC lifecycle
Strategic Services Consultant
KPMG Peat Marwick, LLP
08.1993 - 10.1994
- Company Overview: “Big 6” Information Technology consulting firm
- “Big 6” Information Technology consulting firm
System Manager
Abt Television & Appliance
12.1990 - 08.1993
- Company Overview: The largest privately held appliance and electronics retailer in Chicago area
- The largest privately held appliance and electronics retailer in Chicago area
Installation Coordinator
Vermont Information Processing
12.1988 - 11.1990
- Company Overview: An IBM Value Added Reseller serving the beverage distribution industry
- An IBM Value Added Reseller serving the beverage distribution industry
Education
M.S. - Human-Computer Interaction
DePaul University
Chicago, IL01.2015
Certificate - Web Commerce Program
De Paul University
Chicago, IL01.1999
Certificate - Computer Career Program
DePaul University
Chicago, IL01.1993
Semester Abroad - International Business
Kent State University
Geneva, SwitzerlandB.S. - Agricultural Economics
University of Vermont
Burlington, VTSkills
- Brand building
- Product launches
- Demographic analysis
- Product lifecycle management
- Search engine optimization
- Competitive market evaluation
Timeline
Sr. Product Manager, Web Channel
UL Solutions
04.2021 - Current
User Experience Design Lead
UL, LLC
04.2016 - 04.2021
User Experience Consultant
Humana, Inc.
12.2014 - 04.2016
Forward Program Manager
Pearson
11.2008 - 03.2013
CPS Sr. Project Manager
Pearson
12.2004 - 10.2008
Sr. Consultant
Siemens Business Services, Inc.
07.1998 - 06.2002
Sr. Consultant
IBM Global Services
10.1994 - 07.1998
Strategic Services Consultant
KPMG Peat Marwick, LLP
08.1993 - 10.1994
System Manager
Abt Television & Appliance
12.1990 - 08.1993
Installation Coordinator
Vermont Information Processing
12.1988 - 11.1990
M.S. - Human-Computer Interaction
DePaul University
Certificate - Web Commerce Program
De Paul University
Certificate - Computer Career Program
DePaul University
Semester Abroad - International Business
Kent State University
B.S. - Agricultural Economics
University of Vermont
Similar Profiles
Dylan YarnallDylan Yarnall
Laboratory Analyst at UL SolutionsLaboratory Analyst at UL Solutions
Arthanareeswaran MayilsamyArthanareeswaran Mayilsamy
Senior Project Engineer at UL SolutionsSenior Project Engineer at UL Solutions
Francisco GuarneroFrancisco Guarnero
Senior Test Engineer at UL SolutionsSenior Test Engineer at UL Solutions