Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Donaldson

Cedarburg,Wisconsin

Summary

Motivated service worker with social skills, communication abilities and customer service background. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista

The Java House
08.2021 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Took customer orders and handled money.
  • Kept the establishment clean by mopping, sweeping, vacuuming, cleaning toilets, sanitizing all surfaces, and washing dishes.
  • Monitored supply levels at counter and met customer demands.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Retail Sales Associate Cashier

Kohl's
05.2023 - 08.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.

Part-Time Nanny

Jennifer Sheehy
06.2021 - 08.2021
  • Provided safe transportation to different events.
  • Established lasting, professional connections with families and children
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Supported children in play activities, meals and snacks, hygiene and socialization.

Grocery Store Cashier

Piggly Wiggly
10.2019 - 06.2021
  • Provided useful customer service by checking out items and handling money.
  • Cleaned the establishment by mopping, sweeping, restocking, taking out trash, cleaning toilets, and sanitizing all surfaces.
  • Provided assistance and service by carrying bags and securing customer purchases in vehicles.
  • Stayed updated on available products, store promotions and customer service policies to better serve shoppers.

Education

Bachelor of Arts - History

University of Wisconsin - Madison
Madison, WI
Current

High School Diploma -

Cedarburg High School
Cedarburg, WI
06-2022

Skills

  • Strong Communication and Interpersonal Skills
  • Customer Service
  • Ability to Adapt
  • Product Knowledge
  • Money Handling Abilities
  • Active Listening
  • Problem Solving

Timeline

Retail Sales Associate Cashier

Kohl's
05.2023 - 08.2023

Barista

The Java House
08.2021 - 08.2023

Part-Time Nanny

Jennifer Sheehy
06.2021 - 08.2021

Grocery Store Cashier

Piggly Wiggly
10.2019 - 06.2021

Bachelor of Arts - History

University of Wisconsin - Madison

High School Diploma -

Cedarburg High School

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Julia Donaldson