Julia Dzigas
Mountain View,HI
Summary
Results-driven Sales Associate skilled in customer engagement and product knowledge. Expertise in transaction processing and point-of-sale operations enhances sales and boosts customer satisfaction. Committed to improving customer experiences through efficient transaction handling and relationship management.
Overview
7
7
years of professional experience
Work History
Sales Associate
Petco Animal Supplies Stores Inc.
Hilo, Hawaii
08.2025 - Current
- Guided customers in product selection and provided tailored advice to meet their needs.
- Assisted customers in selecting pet products and supplies.
- Provided information on pet care and product features to customers.
- Educated customers on product features and proper usage to drive sales and improve customer satisfaction.
- Processed customer transactions accurately at the register.
- Processed transactions using a point-of-sale system.
- Collaborated with team members to streamline merchandise restocking and enhance product availability.
- Participated in inventory management and stocktaking activities.
- Received and displayed product shipments on store retail shelves upon delivery.
- Responded to incoming calls to address customer inquiries about products and services.
- Built and maintained relationships with peers and upper management to drive team success.
Server
Ala Moana Hotel
Honolulu, Hawaii
04.2019 - 05.2025
- Delivered exceptional customer service, creating memorable dining experiences for guests.
- Addressed guest concerns promptly, fostering a positive dining atmosphere.
- Trained new servers on restaurant policies and procedures to ensure consistency in service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stocked service areas with supplies during slow periods.
Education
High School Diploma -
John Glenn High School
Westland, MI06-1990
Some College (No Degree) - Science (Pre-Requisites)
Windward Community College
Kaneohe, HISkills
- Point-of-sale operations
- Transaction processing
- Inventory management
- Customer engagement
- Customer relationship management
- Product knowledge
Timeline
Sales Associate
Petco Animal Supplies Stores Inc.
08.2025 - Current
Server
Ala Moana Hotel
04.2019 - 05.2025
High School Diploma -
John Glenn High School
Some College (No Degree) - Science (Pre-Requisites)
Windward Community College