Julia Esposito
Chester,New Jersey
Overview
6
6
years of professional experience
Work History
Rental Representative
Plymouth Rock Assurance
10.2023 - Current
- Processed rental agreements, resolved customer inquiries, and upheld company policies, consistently achieving positive customer outcomes and delivering exceptional customer service.
- Managed multiple tasks in high-volume environment.
- Collaborated effectively with team members to ensure sooth workflow and achieve team goals.
- Aided in the training of new employees, and helped them to understand company policy, and the systems used.
- Identified and reported areas of improvement withing the rental process, to help improve efficiency.
- Efficiently processed rental agreements and managed claims, ensuring accuracy and adherence to company policies and procedures.
Server
T.G.I. Fridays
10.2021 - 07.2023
- Delivered exceptional customer service by taking orders, serving food and beverages, and addressing customer inquiries, ensuring a positive dining experience.
- Managed multiple tables efficiently, demonstrating strong organizational and time-management skills in a high-volume setting.
- Collaborated with kitchen and bar staff to ensure accurate and timely order fulfillment, fostering a cohesive team environment.
- Resolved customer complaints and concerns effectively, showcasing problem-solving abilities and a commitment to customer satisfaction.
Daycare Teacher
Little Duck Day School
11.2018 - 06.2019
- Supervised and cared for a classroom of approximately twelve one-year-old children, ensuring a safe and engaging environment.
- Communicated effectively with parents, addressing concerns and providing updates on their child's development and daily activities.
- Maintained a clean and organized classroom, ensuring a safe and hygienic environment for children.
- Adapted to individual children's needs and temperaments, demonstrating patience and flexibility.
Scare Actor
Halos For Angels Haunted House
10.2018 - 10.2018
- Contributed to the creation of an immersive haunted house experience through collaborative efforts with fellow volunteers.
- Assisted in the development of creative concepts for costumes, makeup, and set design.
- Performed assigned roles as a scare actor, demonstrating teamwork and dedication to achieving a shared goal.
- Donated time and effort to support a charitable cause, demonstrating a commitment to community involvement.
Education
Associates - Fine Arts
County College of Morris
Randolph05-2023
Skills
- Customer Service
- Experience in Visual Arts
- Strong Patience
- Motivated Learner
- Adaptable
- Team worker
Timeline
Rental Representative
Plymouth Rock Assurance
10.2023 - Current
Server
T.G.I. Fridays
10.2021 - 07.2023
Daycare Teacher
Little Duck Day School
11.2018 - 06.2019
Scare Actor
Halos For Angels Haunted House
10.2018 - 10.2018
Associates - Fine Arts
County College of Morris
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