Julia Esposito
Chester,New Jersey
Overview
6
6
years of professional experience
Work History
Rental Representative
Plymouth Rock Assurance
10.2023 - Current
- Processed rental agreements, resolved customer inquiries, and upheld company policies, consistently achieving positive customer outcomes and delivering exceptional customer service.
- Managed multiple tasks in high-volume environment.
- Collaborated effectively with team members to ensure sooth workflow and achieve team goals.
- Aided in the training of new employees, and helped them to understand company policy, and the systems used.
- Identified and reported areas of improvement withing the rental process, to help improve efficiency.
- Efficiently processed rental agreements and managed claims, ensuring accuracy and adherence to company policies and procedures.
Server
T.G.I. Fridays
10.2021 - 07.2023
- Delivered exceptional customer service by taking orders, serving food and beverages, and addressing customer inquiries, ensuring a positive dining experience.
- Managed multiple tables efficiently, demonstrating strong organizational and time-management skills in a high-volume setting.
- Collaborated with kitchen and bar staff to ensure accurate and timely order fulfillment, fostering a cohesive team environment.
- Resolved customer complaints and concerns effectively, showcasing problem-solving abilities and a commitment to customer satisfaction.
Daycare Teacher
Little Duck Day School
11.2018 - 06.2019
- Supervised and cared for a classroom of approximately twelve one-year-old children, ensuring a safe and engaging environment.
- Communicated effectively with parents, addressing concerns and providing updates on their child's development and daily activities.
- Maintained a clean and organized classroom, ensuring a safe and hygienic environment for children.
- Adapted to individual children's needs and temperaments, demonstrating patience and flexibility.
Scare Actor
Halos For Angels Haunted House
10.2018 - 10.2018
- Contributed to the creation of an immersive haunted house experience through collaborative efforts with fellow volunteers.
- Assisted in the development of creative concepts for costumes, makeup, and set design.
- Performed assigned roles as a scare actor, demonstrating teamwork and dedication to achieving a shared goal.
- Donated time and effort to support a charitable cause, demonstrating a commitment to community involvement.
Education
Associates - Fine Arts
County College of Morris
Randolph05-2023
Skills
- Customer Service
- Experience in Visual Arts
- Strong Patience
- Motivated Learner
- Adaptable
- Team worker
Timeline
Rental Representative
Plymouth Rock Assurance
10.2023 - Current
Server
T.G.I. Fridays
10.2021 - 07.2023
Daycare Teacher
Little Duck Day School
11.2018 - 06.2019
Scare Actor
Halos For Angels Haunted House
10.2018 - 10.2018
Associates - Fine Arts
County College of Morris
Similar Profiles
Tyler LeeTyler Lee
Customer Care Associate at Plymouth Rock Assurance CorporationCustomer Care Associate at Plymouth Rock Assurance Corporation
Paul MeasleyPaul Measley
Chief Claims Officer Independent Agency Group at Plymouth Rock AssuranceChief Claims Officer Independent Agency Group at Plymouth Rock Assurance
Emily FigueroaEmily Figueroa
Administrative Specialist at Plymouth Rock AssuranceAdministrative Specialist at Plymouth Rock Assurance