Julia Flores
San Antonio,TX
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
5
5
years of professional experience
Work History
Bartender/Server
La Cantera Resort & Spa
San Antonio, TX
02.2024 - Current
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
- Processed payments accurately and efficiently with POS system.
- Developed good working relationships with fellow employees through effective communication.
Lead Bartender
Chicken N Pickle
San Antonio, TX
01.2020 - 02.2022
- Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Assisted management in developing promotional activities such as contests or giveaways.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
Receptionist
FCRSA
San Antonio, TX
01.2019 - 08.2019
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Prepared welcome packages for new hires.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Education
High School Diploma -
James Madison High School
San Antonio, TX06-2020
Some College (No Degree) - Multidisciplinary Studies
The University of Texas At San Antonio
San Antonio, TXSkills
- Payment Processing
- Basic accounting
- Suggestive Selling
- Health codes compliance
- Extensive spirits knowledge
- Proficient in mixology
- Marketing and sales experience
- Cash and credit transactions
- Handling Difficult Customers
- Excellent judgment
- Courteous
- Customer Service
- Identification verification
- New Hire Training
Timeline
Bartender/Server
La Cantera Resort & Spa
02.2024 - Current
Lead Bartender
Chicken N Pickle
01.2020 - 02.2022
Receptionist
FCRSA
01.2019 - 08.2019
High School Diploma -
James Madison High School
Some College (No Degree) - Multidisciplinary Studies
The University of Texas At San Antonio
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