Julia Fogg
Crawford
Summary
Experienced non-medical Care Provider offering 5 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Goal-oriented Customer Service Manager with 1 years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service.
Overview
8
8
years of professional experience
Work History
Caregiver
Lewis County Senior Center
2018.06 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Customer Service Manager
The Country Bar
2016.02 - 2017.06
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
High School Diploma -
Lewis County High School
Weston, WV05.2017
Diploma - Therapeutic Services
Fred W Eberle Technical Center
Buckhannon, WV05.2017
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Customer Service
- Microsoft Outlook, Word, and Excel
- Customer-focused
- Cash Handling
- Adherence to high customer service standards
Timeline
Caregiver
Lewis County Senior Center
2018.06 - Current
Customer Service Manager
The Country Bar
2016.02 - 2017.06
High School Diploma -
Lewis County High School
Diploma - Therapeutic Services
Fred W Eberle Technical Center
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