Julia Forcht
Cleveland,OH
Summary
I excel in assessing the needs and behaviors of the dogs, matching them with compatible adopters, and providing support to ensure a smooth transition into their new homes.
Matching dogs with the right people is a big part of my job. I talk to everyone who wants to adopt, asking them about their lifestyle, their experience with dogs, and what they're looking for in a pet. Seeing the joy on their faces when they find their new best friend makes it all worth it.
As a veterinary assistant, I play a crucial role in supporting the veterinarians and caring for animals. My day involves helping out with technician appointment and exams, making sure pets are calm and comfortable. I also run lab tests to ensure patients health is optimal before undergoing surgery. Whether it's sterilizing equipment or monitoring animals' well-being, I'm always ready to help. Working closely with my team, I ensure every animal receives the best care possible.
Overview
3
3
years of professional experience
Work History
Animal Adoption/Volunteer Coordinator
City of Cleveland, Animal Care & Control
Cleveland , OH
06.2023 - Current
- Approve/deny adoption applications.
- Follow up on adoption applications.
- Schedule meet & greets.
- Conduct meet & greets.
- Conduct dog to dog meet & greets.
- Facilitating ideal pairings between adopters and dogs.
- Interview adopters.
- Process adoption paperwork.
- Create adoption folders.
- Review adoption contract, adoption folders, medical history, and county dog license with adopters.
- Educate adopters on animal behavior.
- Organize dogs in Google spreadsheets.
- Educate adopters on animal decompression.
- Book animals in database.
- Print out name cards for new dogs.
- Address volunteer concerns & questions.
- Upon adopters approval, post adoption pictures on social media pages.
- Clean and maintain animal living areas, including cages and kennels.
- Follow up with adopters on adjustment of dog in household.
- Keep count of volunteer badges.
- Manage a database of volunteer information.
- Supervise social media accounts related to volunteering activities.
- Facilitate communication between staff members and volunteers.
- Maintain records of volunteering hours worked by each individual.
- Communicate regularly with volunteers, assisting with issues and questions.
- Resolve customer complaints or answered customers' questions.
Veterinary Assistant
Westpark Animal Hospital
Cleveland , OH
06.2022 - Current
- Assist veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Maintain accurate medical records of all patients.
- Clean and sterilize exam rooms between appointments.
- Gather specimens such as urine, blood and fecal samples for laboratory analysis.
- Prepare laboratory slides for microscopic examinations.
- Perform routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Restrain animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Monitor vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Record patient food and water intake and output levels on a daily basis.
- Administer medications orally or topically as directed by veterinarian.
- Observe patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Ensure that cages were kept clean at all times.
- Assist veterinarians in examining animals.
- Release patients to owners with care directions from veterinary staff.
- Communicate with veterinarians and staff members to maintain patient flow.
- Care for animals in post-operative recovery by closely monitoring vital signs and progress.
- Deliver emergency first aid to sick or injured animals.
- Examine animals for behavioral changes or clinical symptoms indicating illness or injury.
- Monitor post-surgical pet care and administered medication under vet direction.
- Collect fluids from animals for laboratory testing.
- Perform laboratory tests, x-rays and other diagnostic tests to check animal health.
- Handle and restrain animals following safety requirements and procedures.
- Feed and water animals in care, following special diets and regular medication administration schedules.
- Train new veterinary staff on office procedures and requirements.
- Restrain and stabilize animals during examination and treatment to prevent injuries.
Kennel Assistant
Westpark Animal Hospital
Cleveland , OH
03.2022 - 06.2022
- Cleaned and sanitized kennels, cages, runs, and yards to maintain a safe and healthy environment for the animals.
- Organized daily feeding schedule and ensured that all animals were fed according to their dietary needs.
- Followed precise feeding instructions and schedules for animals under care.
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
- Exercised animals on a regular basis in order to keep them physically fit and mentally stimulated.
- Provided emotional support to distressed or anxious pets through positive reinforcement techniques such as talking calmly or petting gently.
- Assessed animals for injury and illness.
- Groomed animals including brushing fur, trimming nails, cleaning ears, bathing and shampooing coats.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Washed and disinfected animals' food and water bowls each day.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
Poochies Resort & Spa
Pet Care Specialist
Parma , OH
08.2021 - 03.2022
- Assisted in the daily care of dogs, including feeding, bathing and exercising.
- Maintained a clean and safe environment for pets by regularly sanitizing kennels, crates and play areas.
- Cared for pets during owners' absences.
- Provided individual attention to each pet through walks, cuddles, brushing and playtime.
- Monitored pet behavior closely for signs of illness or distress.
- Assessed animals for injury and illness.
- Administered medications to animals.
- Took pets on regular bathroom breaks.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Walked and exercised dogs during owner absences.
- Followed precise feeding instructions and schedules for animals under care.
- Maintained clean and orderly play yards, kennels and cages.
- Creating play groups for each dog.
- Maintained accurate records of client information, including contact details, payment information, pet profiles, and medical history.
- Monitored behavior changes in the animals and reported any concerns to their owners promptly.
- Attracted new clients through referrals and word-of-mouth marketing.
Education
High School Diploma -
Lutheran West
OH06-2018
Skills
- Community Engagement
- Phone Etiquette
- Team Development
- Paperwork Processing
- Volunteer Coordination
- Animal Handling
- Animal Care
- Customer Service
- Work Planning
- Work Prioritization
- Appointment Scheduling
- Reliability
- Multitasking
- Problem-solving
Timeline
Animal Adoption/Volunteer Coordinator
City of Cleveland, Animal Care & Control
06.2023 - Current
Veterinary Assistant
Westpark Animal Hospital
06.2022 - Current
Kennel Assistant
Westpark Animal Hospital
03.2022 - 06.2022
Poochies Resort & Spa
Pet Care Specialist
08.2021 - 03.2022
High School Diploma -
Lutheran West
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