Extremely focused, detail-oriented and medical/hospitality receptionist. Personable and courteous in all interactions with patients/clients, team members and skilled at anticipating any practice needs.
Overview
7
7
years of professional experience
Work History
Receptionist
Elite Medical Center - Dr. Maher Nana and Dr. Olga
Sunny Isles, FL
02.2022 - 03.2024
Scheduled appointments for clients, customers, and other visitors.
Maintained an organised filing system of confidential client information in accordance with company policy.
Provided excellent customer service at all times while interacting with both internal and external customers.
Front Desk Receptionist/Administrative Assistant
Dr Jamie Tatis Physical Therapy
BROOKLYN, New York
09.2021 - 12.2021
Answer and screen telephone calls, recording messages for quick reply as needed
Provide other administration services as needed, including mailings and minor cleaning
Build loyal clientele through warm, friendly attitude
Respond to all inquiries and requests in a timely manner.
Medical Assistant
Levit Dental PC/ Kensington Dental
BROOKLYN, New York
11.2020 - 06.2021
Verify insurance eligibility and inform patients of payment options
Handle multi-line phone system
Prepare patients for routine exams and medical procedures
Answer patient questions to ensure complete understanding of all procedures
Verify patient medical history and insurance coverage, obtain and record patient vital signs, and address patient concerns to relay to physician.
Office Assistant Manager
Heart 2 Heart Mobile Imaging Inc
BROOKLYN, New York
02.2017 - 01.2019
Manage progression schedule to ensure event will run on-time with no issues
Follow determined budget and time schedule
Manage office facilities, ensuring cleanliness and order
Education
Bachelor -
KNTEU Kiev National Trade Economic University
Kiev
10.2016
Skills
Hospitality
Customer service
Collaboration talent
Excellent verbal communication skills
Timeline
Receptionist
Elite Medical Center - Dr. Maher Nana and Dr. Olga