Julia Garavito
Las Vegas,NV
Summary
Hard working individual with quality experience in Customer Service, extremely interested in keep learning more about the professional world and expanding my opportunities in order to ensure further improvement of essential skills, very familiar with many aspects of different industries which allows me to effectively assist customers, ensuring that they are given the best of services.
Overview
14
14
years of professional experience
Work History
ASSISTANT MANAGER
MARTHA'S SALON
04.2017 - 09.2023
- Responsible for answered, phone calls, greeted clients, assessed the needs of new customers.
- Scheduling and booking for the stylist on the company phone computer program.
- Administered updates schedule to stylist prior to each new work day.
- Delegated client services payments and distributed collected funds back to the appropriated stylist.
- Inventoried, displays and finalized retail sales of merchandise.
- Dawdled salon layout, folded towels , maintained overall upkeep of salon cleanliness for service and presentation.
- Preparation in clients services received dictation from stylist while assisting on behalf of stylist needs.
- Helped hairdressers with their daily task including coloring, washing and rinsing head products from hair.
- Recommended products to clients based on need and product knowledge.
ENTREPENUER,
Julia Garavito
03.2010 - 09.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Through excellent bargaining skills, consistently created business interactions with clients, resulting in greater business and higher revenue.
- Greeted customers and determined what customer desired and required.
- Assisted customers with material selection and design.
- Provided account maintenance and follow up.
- Estimated or quoted pricing, credit or contract terms,warranties, and delivery dates.
- Distributed products samples and catalogs to customers.
- In charge of payments and billing.
ENTREPENUER
Interpreter - Spanish Translator
02.2018 - 06.2022
- Developed and maintained good connections with clients through excellent negotiating skills, resulting in repeat business and increased revenue.
HOSTESS ASSISTANT MANAGER
PATRIAS (Spanish Restaurant)
Port Chester, NY
04.2014 - 09.2019
- Demonstrate genuine hospitality while greeting and stablishing rapport with guest.
- Greet guest as they arrive in the front door.
- Serve drinks and take orders, explain menu items and food content
- Explain daily specials.
- Ensure consistency in preparation and presentation of food items.
- Present checks and take cash or credit cards.
- Assist with catering events- planners.
- Respond to Special request.
- Strives to exceed guest expectations.
- Answered phone calls, taking orders and reservations.
- Inventory of implements for the Dinning salon and making orders to the merchandisers. Including wines, beers, sodas.
Education
Master of Arts - Interior Design
Art Institude of FortLauderdale
Fortlauderdale , Miami FlaBachelor's - Marketing & Advetising
Politecnico Grancolombiano
Bogota, ColombiaSkills
- Bilingual (English - Spanish)
- Guest Services
- Multilevel Communication
- Merchandising Expertise
- Cash/ Credit card Register Operations
- Time management
- Product Promotions
- Staff management, Training
- Negotiation & persuasion
- Contract Operation
- Organization Skills
- Active Listening
Timeline
ENTREPENUER
Interpreter - Spanish Translator
02.2018 - 06.2022
ASSISTANT MANAGER
MARTHA'S SALON
04.2017 - 09.2023
HOSTESS ASSISTANT MANAGER
PATRIAS (Spanish Restaurant)
04.2014 - 09.2019
ENTREPENUER,
Julia Garavito
03.2010 - 09.2022
Master of Arts - Interior Design
Art Institude of FortLauderdale
Bachelor's - Marketing & Advetising
Politecnico Grancolombiano
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