Julia Gatelein
Haddon Heights
Summary
Dynamic professional with a strong background in customer service and leadership, honed at Freedom Mortgage Corporation. Proven ability to educate clients on refinancing options while fostering team spirit as a coach. Skilled in Microsoft Excel and effective communication, dedicated to inspiring others and achieving results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
HYPE Program Trainee
Freedom Mortgage Corporation
Conshohocken
08.2025 - Current
- Obtained mortgage licensing in 20 states, demonstrating compliance with regional regulations.
- Trained in customer service and three refinance options: Streamline, Cashout, and Conventional Rate and Term, enhancing client support capabilities
- Called clients to present refinance options, advising and educating them on optimal choices
- Passed SAFE Exam, ensuring compliance with industry standards
Coach
Blue star field hockey
Princeton
05.2021 - Current
- Coached kids ages 5-18 by preparing drills, fostering team building and communication, and teaching new skills in field hockey.
- Led various camps and clinics to inspire young female athletes to pursue collegiate careers in field hockey.
- Developed training programs to enhance player skills and teamwork.
- Organized practice sessions to improve performance and game strategies.
- Mentored junior coaches in effective coaching techniques and player management.
Coach
Indian Maharadja
Moorestown
11.2020 - Current
- Coached youth aged 5-18 by designing drills, fostering team building and communication, and teaching new field hockey skills and techniques.
- Led various camps and clinics to motivate young female athletes to pursue field hockey careers and achieve collegiate aspirations.
- Designed training programs for athletes to enhance skills and performance.
- Instructed individual and team practices to improve game strategies and techniques.
- Evaluated player performance through regular assessments and feedback sessions.
CONSUMER PRODUCTS INTERN
TD BANK
CHERRY HILL
05.2023 - 08.2023
- Assisted Consumer Deposits Products and Payments group at TD Bank, contributing to development of consumer-focused banking solutions.
- Collaborated with Easy Online & Mobile Banking Team on various projects, enhancing team efficiency and project outcomes.
- Assisted clients in understanding banking products and services.
- Processed customer transactions accurately and efficiently.
- Supported team in maintaining compliance with banking regulations.
Physical Therapist Assistant
3DPT
Berlin
12.2019 - 04.2020
- Supported physical therapists in delivering patient care by preparing treatment areas and ensuring necessary equipment was available.
- Facilitated patient exercises and fostered a comfortable environment through attentive interaction and encouragement.
- Assisted patients with therapeutic exercises and mobility training.
- Implemented treatment plans under the supervision of licensed physical therapists.
- Educated patients on proper body mechanics and injury prevention techniques.
Education
Bachelor of Science - Business and Economics, Supply Chain Management, Biology
Lehigh University
Bethlehem, PA05-2025
Skills
- Project Coordination
- Team Collaboration
- Client Engagement
- Client relations
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Communication skills
Awards
- Lehigh University Field Hockey Team (2020-2024)
- 2nd Team All Patriot League (2021)
- Patriot League Rookie of the Week (2021)
- John S. Steckbeck Award – Outstanding 1st Year Female Athlete of the Year (2021)
- Patriot League Defensive Player of the Week (2022, 2023, and 2024)
- 1st Team All Patriot League (2022, 2023, and 2024)
- 2nd Team All Region (2022, 2023, and 2024)
- 2022 Patriot League Field Hockey Tournament Champion
- 2022 Patriot League All Tournament Team
- Lehigh University Field Hockey Team Captain (2023 and 2024)
- 2025 Karen A. Adams award winner (best graduating female athlete)
Timeline
HYPE Program Trainee
Freedom Mortgage Corporation
08.2025 - Current
CONSUMER PRODUCTS INTERN
TD BANK
05.2023 - 08.2023
Coach
Blue star field hockey
05.2021 - Current
Coach
Indian Maharadja
11.2020 - Current
Physical Therapist Assistant
3DPT
12.2019 - 04.2020
Bachelor of Science - Business and Economics, Supply Chain Management, Biology
Lehigh University