Summary
Overview
Work History
Education
Skills
References
Timeline
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Julia Giaccone

Toms River,NJ

Summary

Dynamic leader with a proven track record at Orangetheory Fitness, excelling in operations management and customer relationship management. Spearheaded sales growth initiatives, leading to significant team performance enhancements. Expert in staff scheduling and fostering high-performing teams through inclusive culture and strategic training. Achieved remarkable sales targets by implementing innovative marketing tactics and sales monitoring.

Overview

4
4
years of professional experience

Work History

Senior Assistant Manager

Orangetheory Fitness
Winter Springs, FL
07.2023 - Current
  • Used diverse sales techniques and persuasive approach to maximize sales success.
  • Monitored performance targets and sales metrics of sales team to monitor productivity.
  • Conducted regular meetings with team members to review progress against goals and objectives.
  • Provided leadership and direction to staff, setting clear expectations and monitoring performance.
  • Implemented new technologies designed to streamline operational processes.

Assistant Manager

Orangetheory Fitness
Oviedo, FL
07.2022 - 07.2023
  • Managed staff, including hiring, training and scheduling employees.
  • Cultivated development of high-performing teams by implementing inclusive work culture focused on individual and team development.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Created and distributed employee work schedules in accordance with labor laws.

Sales Associate

Orangetheory Fitness
Oviedo, FL
05.2021 - 07.2022
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Worked with fellow sales team members to achieve group targets.
  • Answered store and membership questions and led customers to wanted items.

Education

Bachelor of Arts - Human Communication

University of Central Florida
Orlando, FL
12-2024

Skills

  • Staff scheduling
  • Customer relationship management
  • Operations management
  • Recruiting and interviewing
  • Sales monitoring
  • Marketing tactics
  • Sales growth

References

References available upon request.

Timeline

Senior Assistant Manager

Orangetheory Fitness
07.2023 - Current

Assistant Manager

Orangetheory Fitness
07.2022 - 07.2023

Sales Associate

Orangetheory Fitness
05.2021 - 07.2022

Bachelor of Arts - Human Communication

University of Central Florida

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Julia Giaccone