JULIA HANSEN
Oregon, OR
Summary
Dynamic Lead Technical Program Manager at Nike with a proven track record in Agile project management and cross-functional leadership. Spearheaded the launch of Korea Nike.com, generating over $26M in demand. Expert in stakeholder engagement and risk management, driving successful outcomes through strategic planning and team mentorship.
Overview
15
15
years of professional experience
Work History
Lead Technical Program Manager
Nike
Beaverton
09.2017 - Current
- Led delivery of Nike Elite Phase 1, enabling multi-region access for Elite Athletes to shop on Nike.com; integrated account linking, identity, and checkout systems supporting 16.6K+ users and 57.6K+ orders (~$18M). Owned GTM, UAT, IQE, and release orchestration, achieving >99% SLA, 100% linking success, and zero critical defects, improving product access and user experience.
- Collaborated with Tech Finance to integrate and validate ERP/SAP financial systems, ensuring timely reporting, accurate transaction reconciliation, and compliance with legal and regulatory requirements following checkout platform updates.
- Established program structure and operating rhythms with the team for cross-functional delivery of a GenAI-powered conversational search platform, achieving the first development milestone on schedule by coordinating 10+ teams and driving all services to dark production. Proactively mitigated risks in LLM-driven workflows and service integrations by removing blockers and driving alternative solutions to maintain timeline integrity.
- Led cross-functional delivery of a unified chat platform across Nike App and Web, launching new chat experiences and enabling asynchronous chat for consumers across 52 geo/language pairs ahead of holiday RCW; drove divestment of legacy technology, established weekly governance to track risks and dependencies, and owned program reporting and communications to ensure on-time execution.
- Standardized and led PI planning for Consumer Services Technology, facilitating all ceremonies, aligning geo intake with tech dependencies, and driving stakeholder communication to ensure on-time quarterly commitments and improved Agile execution.
- Launched Korea.com which met forecasted EO and generated over $26M in Demand and 130K Orders shipped within the first month.
- Established and drove the program structure for Nike’s Korea expansion, facilitating a 177-person planning summit and aligning 40+ teams to deliver Nike.com/SNKRS launch; established stakeholder engagement including business, operations & legal teams and regular status reporting and risk management.
- Led delivery of Korea Nike.com/SNKRS launch, coordinating 190+ dependencies and 92 features; drove integrated development and GTM sequencing while implementing automated tracking via Aha!, Confluence to replace manual reporting, improving visibility, risk management (60+ risks), and decision-making.
- Drove discovery phase of the Nike App Korea launch, aligning 38 engineering, product, legal, and operations teams, resulting in $23.1M demand (106% to plan) and 1.1M downloads (182% to plan).
- Led discovery and planning for Pacific international expansion program (projected $263M revenue / $124M EBIT over 3 years), defining 30 key milestones and 56 features to guide execution.
- Served as Digital SME for Olympic programs with business teams, managing cross-functional delivery and pivoting Nike Experiences to virtual events during COVID; launched an improved admin tool for 200+ users, increasing efficiency and usability.
- Led cross-functional delivery of Nike’s #1 2018 digital priority, aligning 40+ teams to launch first omnichannel feature set integrating physical retail and Nike App experiences on time for CEO investor commitments; drove development planning, testing/release coordination, and in-store training with executive demos.
- Nike Elite.
- Horizontal program management, Agile and Scrum frameworks, project plans (Smartsheets, Microsoft Project, GANTT charts, Monday, keynote, Asana, Aha!, JIRA, Miro, Mural), risk and issue tracking, vendor management, budget planning, resources allocation, scope analysis, mobile app testing and release, process development and implementation, dependency mapping.
- Stakeholder engagement, cross-functional alignment, status reporting, verbal and written communication skills, executive demos, IBAs, SteerCos, Business and Technology partnerships.
- Organization adaptability, team leadership, mentorship, relationship building.
- Managed a $6M portfolio across six retail technology products, overseeing budget forecasting, tracking, and financial reporting.
- Managed and developed a program team supporting digital retail commerce; improved Agile execution (ceremonies, processes), increasing team velocity and predictability (say/do ratio).
- Program-managed EMEA and China rollout of Workforce Management SaaS / cloud based tool (global scheduling platform), aligning regional requirements and execution.
Acquisition Program Officer & Military Training Officer
United States Air Force, Space and Missiles Center
Los Angeles
05.2011 - 05.2016
- Supported the development of the 3rd generation of GPS satellites by reporting on $1.3B budget analyses and program documentation to Commanders, Executives, Congressional Staffers, Department of Transportation, and Under Secretary of the Air Force.
- Developed 12 weather satellite payloads and achieved concept-to-delivery while cutting $22M and 2 years off the schedule.
- Formulated requirements for a $1M dosimeter technical evaluation and led a 17-member team to release an RFI garnered Team of the Quarter.
- Spearheaded directorate’s strategic plan update, which identified top priorities for a 265 member unit.
- Directly led, trained, and supervised a squadron of 80 Cadet Candidates (C/C’s) and two Senior Non-Commissioned Officers; primary advisor to senior staff to recommend C/C retention, dismissal, and admission to the USAF Academy.
- Coached/mentored 16 female athletes and managers, team achieved best record in 3 years.
Education
MASTERS OF BUSINESS -
University of Southern California
05-2015
B.S. - MANAGEMENT
United States Air Force Academy
05-2011
Skills
- Program Management
- Agile and Scrum frameworks
- Project plans (Smartsheets, Microsoft Project, GANTT charts, Monday, keynote, Asana, Aha!, JIRA, Miro, Mural)
- Risk and issue tracking
- Vendor management
- Budget planning
- Resources allocation
- Scope analysis
- Mobile app testing and release
- Process development and implementation
- Dependency mapping
- Stakeholder engagement
- Cross-functional alignment
- Status reporting
- Verbal and written communication skills
- Executive demos
- IBAs
- SteerCos
- Business and Technology partnerships
- Organization adaptability
- Team leadership
- Mentorship
- Relationship building
Hobbies and Interests
- Crossfit
- Volleyball
- Hiking/Backpacking
- Dogs
Timeline
Lead Technical Program Manager
Nike
09.2017 - Current
Acquisition Program Officer & Military Training Officer
United States Air Force, Space and Missiles Center
05.2011 - 05.2016
MASTERS OF BUSINESS -
University of Southern California
B.S. - MANAGEMENT
United States Air Force Academy