Julia Herrera
Oakdale,PA
Summary
Reliable Rural Mail Carrier with 18 years of experience in route planning and customer service. Committed to maintaining efficiency and fostering community relationships through effective communication.
Overview
18
18
years of professional experience
Work History
Rural Mail Carrier
USPS
Oakdale, PA
05.2008 - Current
- Delivered mail efficiently across designated rural routes, ensuring timely service and customer satisfaction.
- Managed daily route planning, optimizing delivery schedules for maximum efficiency.
- Handled customer inquiries and resolved issues, fostering positive community relationships.
- Maintained accurate records of deliveries and undeliverables, ensuring compliance with postal regulations.
- Trained new team members on delivery protocols and safety procedures, enhancing operational readiness.
- Implemented process improvements to streamline sorting and delivery operations, reducing delays.
- Conducted vehicle maintenance checks to ensure safe and reliable transportation for deliveries.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Contributed to team efforts during high-volume delivery periods, ensuring no disruption in mail service.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Education
Computer And Information Sciences
Community College of Allegheny County
Pittsburgh, PAHigh School Diploma -
Taylor Allderdice High School
Pittsburgh, PA06-1997
Skills
- Dependability
- Load balancing
- Observation
- Prioritization
- Route planning
- Hand-eye coordination
- Weather preparedness
- Postal regulations
- Multitasking
- Reliability
- Communication skills
- Adaptability
Timeline
Rural Mail Carrier
USPS
05.2008 - Current
Computer And Information Sciences
Community College of Allegheny County
High School Diploma -
Taylor Allderdice High School